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Skills

  • Operational improvement
  • Conflict resolution
  • Client reintegration planning
  • Behavioral intervention
  • Client intake and assessment
  • Cultural competency
  • Client evaluation
  • Team management
  • Trauma-informed care
  • Business operations

Work Experiences

  • Analysed behavioral data trends from juvenile client reports.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Developed a reputation for punctuality and hard work.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Talked to offenders about how issues like drug and alcohol abuse, as well as anger management issues, might have played a role in their criminal behavior in the past.
  • Kept my category knowledge up to date by doing team leadership and client relations.
  • Collaborated closely with drug court staff in developing treatment plans tailored to the needs of individual clients.
  • Adapted treatment strategies based on real-time behavioral monitoring, improving responsiveness and reducing regression rates by 22%.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved results within one year.

Summaries

  • Performance reporting in program settings and data analysis in strategic planning settings.
  • Strategic thinker with expertise in strategic planning.
  • Expert in standard with a strong aptitude for implemented and improved.
  • Achieved 81% increase in program engagement.
  • Accomplished personal development goals.
  • Achieved a 67% drop in behavioral issues amongst youth.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Youth Rehabilitation Counselor.
  • Results-oriented Miscellaneous professional with performance reporting, quality assurance, and budget management strengths.
  • Achieved 74% higher participation rates.
  • With a team-oriented mentality, highly organized, proactive, and punctual.

Accomplishments

  • Integrated cognitive behavioral therapy techniques into youth counseling sessions, resulting in 33% improvement in clients’ coping strategies.
  • Trained 12 staff in de-escalation techniques and crisis management, which contributed to a 28% decline in emergency interventions needed.
  • Collaborated in the design and execution of metric which led to 5 youth receiving life skills training in 2015.
  • Designed individualized rehabilitation plans for 11 youth based on psychological assessments, resulting in 38% improvement in emotional health outcomes.
  • Conducted detailed behavioral assessments on 2 participants and developed tailored rehabilitation plans, leading to measurable success in standard.
  • Initiated a family engagement program that increased parental involvement by 39% and improved overall family dynamics in post-release support phases.
  • Co-facilitated group therapy sessions for youth offenders which resulted in improved peer communication and a 77% decrease in intergroup conflicts.
  • Successfully collaborated with 6 juvenile justice authorities to create effective behavior reintegration plans resulting in a 82% improvement in client compliance.
  • Utilized conflict resolution strategies to mediate between clients and their families, achieving family reunification in 6 cases.
  • Led a youth intervention program that diverted 12 youth away from juvenile detention through tailored mentorship and vocational training.

Affiliations

  • Volunteer, Youth Behavioral Health Advocacy Group Denver 2019
  • Certified Facilitator, Conflict Resolution and Peacebuilding Institute 2023
  • Certified Trainer, Mindfulness-Based Stress Reduction (MBSR) Certification 2023
  • Affiliate, Partnership for Drug-Free Kids Youth Programs procedure
  • Member, International Institute for Restorative Practices (IIRP) metric
  • Member, National Juvenile Defender Center system
  • Member, Society for Adolescent Health and Medicine (SAHM) procedure
  • Member, Child Welfare League of America (CWLA) 2017
  • Volunteer, Vocational Mentor Program through program 2022
  • Certified Peer Support Specialist, National Council for Behavioral Health 2019

Certifications

  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Child Life Specialist (CCLS)
  • Apple Certified Associate (ACA)
  • Interpersonal Violence Counselor Certification
  • Motivational Interviewing Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Mental Health First Aid (MHFA)
  • Certified Youth Resilience Counselor (CYRC)

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