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Skills

  • Customer-Centric Solutions
  • Client relationship management
  • Data-driven decision making
  • New business development
  • Client Satisfaction Improvement
  • Consultative selling
  • Trained in consumer marketing
  • Accomplished manager
  • Sales processes
  • Extensive personal network

Work Experiences

  • Created and implemented new business opportunities using strategic networking strategies.
  • Hired, supervised, and coached 11 employees on sales strategies to maximize performance.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Researched competitor products, services, and trends to target prospects in other territories.
  • Hired 5 sales representatives over a one year period.
  • Kept up to date on competitor products and pricing in the markets I served.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Collaborated with a 7-person marketing and sales team to raise brand awareness and uncover new leads.
  • Increased market penetration and sales figures by 6% by leveraging supplier relationships and personally overseeing negotiations.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Clear understanding of performance reporting and risk assessment as well as performance reporting training.
  • Achieved a 19% close rate.
  • Successful Sales Manager with 11 years of experience in developing and increasing framework sales.
  • Sales Developer is a multi-talented Sales Developer who is consistently rewarded for planning and operational improvements.
  • To generate leads and drive sales, goal-oriented Sales Development Representative committed to building trusting relationships with customers.
  • Accomplished Sales Developer with 15 years of experience.
  • Achieved 63% increase in client satisfaction and retention.
  • Achieved results over one year through strategic business development.

Accomplishments

  • Developed and executed a lead qualification framework leading to higher-quality leads and reducing churn by 80%.
  • Led a successful initiative to streamline the sales pipeline process, reducing the average sales cycle by 13 days and delivering a 16% boost in lead-to-close conversion rates.
  • Leveraged growth hacking methodologies to penetrate new market segments, leading to a 6% growth in regional sales over two years.
  • Partnered with marketing to create personalized email campaigns, increasing the average click-through rate by 36%.
  • Analyzed sales data from Workday CRM systems, forming insights that optimized the sales process and improved forecast accuracy by 45%.
  • Secured 8 in new sales within 15 months through strategic prospecting methods and personalized selling approaches.
  • Created client engagement strategies that increased customer retention by 25% and boosted referral business by 82% over one year.
  • Enhanced sales pipeline visibility through data-driven forecasting models, reducing forecast variance to within 37% of actual sales.
  • Collaborated with the product team to align sales strategies with upcoming product launches, resulting in a 35% boost in pre-orders.
  • Reduced customer acquisition costs by 61% by focusing efforts on client referrals and inbound leads.

Affiliations

  • Social Selling Association
  • Technology Sales Industry Association
  • Society of Human Resource Management
  • Professional Sales Association (PSA)
  • Corporate Executive Board (CEB) Sales Leadership Council
  • Toastmasters
  • Jaycees
  • American Institute of Professional Salespeople
  • Freemason
  • LinkedIn Sales Navigator Experts Group

Certifications

  • Certified Account Executive (Inside Sales Bootcamp, 2015)
  • ASLAN Certified Sales Trainer (Beacon Labs, 2018)
  • Certified Inside Sales Professional (CISP) - AA-ISP 2022
  • CompTIA Security+
  • Certified Business Analysis Professional (CBAP)
  • Sandler Sales Certification (Sandler Training, 2017)
  • Negotiation Mastery Certificate – process – 2022
  • ECommerce Sales Developer Certification (Google, 2017)
  • CompTIA A+ Technician
  • Advanced Consultative Selling (Accredited by Summit Group, 2022)

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