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Skills

  • Team leadership and supervision
  • Automating application workflows
  • Admissions processes
  • Enrollment application processing
  • Conducting informational webinars
  • Handling Confidential Information
  • Deadline management
  • CRM data integrity management
  • Leveraging social media for outreach
  • Goal planning

Work Experiences

  • Sorted jobs that were relevant to candidates' interests and forwarded the information to them.
  • Used computer-assisted guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to help clients determine their strengths and weaknesses.
  • Was in charge of completing and processing enrollment applications.
  • Reviewed applications for various aid programs and determined which individuals met the eligibility requirements.
  • Assisted veteran students with form submissions and tracked compliance with ITIL programs, ensuring 24% completion rates.
  • Was in charge of providing policy information and enforcing it.
  • Used social media platforms such as procedure and process to promote and market services.
  • Communicated with people from various cultures and backgrounds, ensuring consistency through active listening and interpersonal skills.
  • Achieved a 35% boost in applicant referrals.
  • Provided career-related consulting services to over 11 people and communicated with them to determine their needs and goals.

Summaries

  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Fosters a culture of collaboration and continuous learning and development across all functions.
  • Human Resources executive with extensive experience in all aspects of HR, including policy development, performance management, and benefit administration.
  • Results-oriented and proactive, with a strong grasp of reporting tools, financial aid, and available resources.
  • Enrollment Coordinator with 6 years of experience in benefits and payroll.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Procedure are well-understood.
  • Supportive Eligibility Specialist with a strong commitment to customer service and extensive application engagement.
  • Dedicated administrative and customer service professional with extensive knowledge of standard enrollment procedures.

Accomplishments

  • Researched
  • Developed a financial planning tool for prospective students, helping individuals understand aid options and converting 28% more applicants.
  • Collaborated with team of 16 in the development of framework.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Won
  • Guided
  • Documented and resolved framework which led to metric.
  • Developed
  • Analyzed qualitative and quantitative data trends to inform targeted recruitment efforts, leading to 17 new enrollments per cycle.

Affiliations

  • Association for Graduate Enrollment Management (NAGAP)
  • American Medical Informatics Association
  • National Organization for Student Success (NOSS)
  • European Association for International Education (EAIE)
  • International Federation for Educational Enrollment (IFEE)
  • National Association of Student Financial Aid Administrators (NASFAA)
  • National Association for College Admission Counseling (NACAC)
  • Jaycees
  • Student Affairs Administrators in Higher Education (NASPA)
  • International Council of Nurses

Certifications

  • Certified Data Integrity Specialist – Northwind
  • Certified Public Accountant (CPA)
  • Nonprofit Marketing Certificate for Educational Institutions – Cedar Works
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Educational Administrator (CEA) - Brightline
  • Advanced CRM Specialist – Adobe Creative Suite 2021
  • CompTIA Security+
  • Certified Enrollment Advisor (CEA) – Northwind
  • Certified Leadership in Enrollment Management – Ironclad Systems

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