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Skills

Team leadership and supervision
Automating application workflows
Admissions processes
Enrollment application processing
Conducting informational webinars
Handling Confidential Information
Deadline management
CRM data integrity management
Leveraging social media for outreach
Goal planning

Work Experiences

Sorted jobs that were relevant to candidates' interests and forwarded the information to them.
Used computer-assisted guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to help clients determine their strengths and weaknesses.
Was in charge of completing and processing enrollment applications.
Reviewed applications for various aid programs and determined which individuals met the eligibility requirements.
Assisted veteran students with form submissions and tracked compliance with ITIL programs, ensuring 24% completion rates.
Was in charge of providing policy information and enforcing it.
Used social media platforms such as procedure and process to promote and market services.
Communicated with people from various cultures and backgrounds, ensuring consistency through active listening and interpersonal skills.
Achieved a 35% boost in applicant referrals.
Provided career-related consulting services to over 11 people and communicated with them to determine their needs and goals.

Summaries

Senior Embedded Software Engineer with extensive experience in all phases of software development.
Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Fosters a culture of collaboration and continuous learning and development across all functions.
Human Resources executive with extensive experience in all aspects of HR, including policy development, performance management, and benefit administration.
Results-oriented and proactive, with a strong grasp of reporting tools, financial aid, and available resources.
Enrollment Coordinator with 6 years of experience in benefits and payroll.
Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Procedure are well-understood.
Supportive Eligibility Specialist with a strong commitment to customer service and extensive application engagement.
Dedicated administrative and customer service professional with extensive knowledge of standard enrollment procedures.

Accomplishments

Researched
Developed a financial planning tool for prospective students, helping individuals understand aid options and converting 28% more applicants.
Collaborated with team of 16 in the development of framework.
Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
Won
Guided
Documented and resolved framework which led to metric.
Developed
Analyzed qualitative and quantitative data trends to inform targeted recruitment efforts, leading to 17 new enrollments per cycle.

Affiliations

Association for Graduate Enrollment Management (NAGAP)
American Medical Informatics Association
National Organization for Student Success (NOSS)
European Association for International Education (EAIE)
International Federation for Educational Enrollment (IFEE)
National Association of Student Financial Aid Administrators (NASFAA)
National Association for College Admission Counseling (NACAC)
Jaycees
Student Affairs Administrators in Higher Education (NASPA)
International Council of Nurses

Certifications

Certified Data Integrity Specialist – Northwind
Certified Public Accountant (CPA)
Nonprofit Marketing Certificate for Educational Institutions – Cedar Works
Project Management Professional (PMP)
Microsoft Certified Systems Engineer (MCSE)
Certified Educational Administrator (CEA) - Brightline
Advanced CRM Specialist – Adobe Creative Suite 2021
CompTIA Security+
Certified Enrollment Advisor (CEA) – Northwind
Certified Leadership in Enrollment Management – Ironclad Systems

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