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Skills

  • Project organization
  • Budgets
  • Functional testing
  • Security testing
  • Process improvement
  • Regression testing
  • Documentation skills
  • Regulatory compliance
  • Organization
  • Cross-functional collaboration

Work Experiences

  • Contributed to acquiring Outstanding Service Award.
  • Coordinated with DevOps to validate deployment pipelines, ensuring uninterrupted delivery and minimal downtime of services.
  • Increased productivity and boosted workflows by effectively resolving metric issues with budget management and team leadership.
  • Caught issues before development reached production.
  • Worked effectively with standard and category departments on software defects and metric issues, collaborating closely to develop innovative solutions.
  • Completed resolution within a 2-week sprint.
  • Conducted review during sprint planning.
  • Authored detailed test plans for Tableau that aligned with business rules, resulting in 74% improvement in validation against specifications.
  • Automated 18 test cases using SAP.
  • Best practices adopted by other teams.

Summaries

  • Software Quality Assurance Intern is a multi-talented Software Quality Assurance Intern who is consistently rewarded for planning and operational improvements.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Achieved a 77% reduction in test cycle times for Jira.
  • Accelerated release cycles for web-based and mobile platforms.
  • Strong manual and automation testing experience.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Collaborated with development teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborative Software QA Intern adept at working in Agile environments, regularly reviewing user stories and acceptance criteria to maximize test coverage for on-time sprint delivery.

Accomplishments

  • Created test plans that improved test coverage by 10%, ensuring comprehensive assessments of new feature rollouts.
  • Played a role in achieving Outstanding Service Award by delivering software solutions with a 60% reduction in defects and improving code quality.
  • Aided in the creation of detailed bug reports, contributing to faster resolution of 18 critical defects across multiple releases.
  • Participated in cross-functional team sprints, actively contributing to resolving 20% of bugs prior to major releases.
  • Developed and maintained QA dashboards, tracking key performance metrics such as test coverage and defect density to improve QA reporting.
  • Collaborated with developers to perform smoke, unit, and integration tests, ensuring code stability and functionality for faster deployments.
  • Adopted and mastered new toolsets such as process, which resulted in a measurable increase in automated test efficiency.
  • Led post-release testing processes, identifying 47% fewer regression bugs by increasing the volume of test cycles before rollout.
  • Coordinated multiple end-to-end testing initiatives for framework, ensuring robust software performance and minimal post-release issues.
  • Identified critical bugs during the UAT phase, enabling timely fixes and preventing the release of faulty software in 2017.

Affiliations

  • Quality Assurance Institute framework
  • Freemason
  • International Council of Nurses
  • International Association of Administrative Professionals
  • DevOps Institute
  • Project Management Institute
  • Software Quality and Test Management Association (SQuAD)
  • American Medical Informatics Association
  • Linux Foundation Certifications (OSHA)
  • Test Automation University

Certifications

  • JIRA Software Administrator Certification
  • Certified Software Quality Analyst (CSQA)
  • CompTIA Network+
  • Software Process Improvement Certification by Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA A+ Technician
  • Advanced Test Automation Engineer (ATAn) by ISTQB
  • First Aid/CPR Certified
  • Agile Testing for the Whole Team by Lakeside Partners
  • ServSafe

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