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Skills

  • Customer service in public administration
  • Money handling
  • Election Coordination
  • Data entry accuracy
  • Written and verbal communication
  • Project management
  • Team building
  • Budgets
  • Organization
  • Activity coordination

Work Experiences

  • Assisted the County Clerk in legal filings.
  • Collaborated with IT professionals to enhance security protocols around sensitive court documents, reducing breaches by 67%.
  • Saved $3 by putting in place cost-cutting measures that addressed long-standing issues.
  • Cut costs by $3 annually.
  • Achieved improvements over three years.
  • Transported Adobe Creative Suite to several months customer locations.
  • Achieved a 21% improvement in public announcements.
  • Assisted in the preparation and coordination of public and municipal elections, ensuring 16% voter turnout across Austin precincts during 2016.
  • Updated documents such as city charters and municipal codes.
  • Collaborated with county departments.

Summaries

  • City Clerk with 2 years of experience in record management and financial management.
  • Within Government, senior Deputy County Clerk and outstanding performer in client relations and cross-functional collaboration.
  • Strengths in strategic planning and performance reporting backed up by Government training.
  • Well-organized City Clerk capable of overseeing program day-to-day clerical functions, such as researching agenda items, maintaining records, and conducting general and special elections.
  • Stakeholder engagement and cross-functional collaboration are two specialties.
  • Capable of informing the public and dealing with a variety of citizen complaints.
  • Accomplished Deputy County Clerk.
  • Delivered customer service.
  • Accomplished professional in local government administration.
  • Accomplished Deputy County Clerk, experienced in managing election coordination, ensuring 24% voter turnout in Seattle during key election periods.

Accomplishments

  • Coordinated logistical aspects of 2015 general elections, overseeing the registration of 7 voters and ensuring seamless county-wide implementation.
  • Processed over 2 legal documents per month, achieving a high level of accuracy and compliance with local regulatory needs.
  • Developed procedures for digitization of vital records that resulted in smoother public access and retrieval, reducing service time by 64%.
  • Supervised document intake and ensured that the county met its timelines regarding public works funding, expediting project starts.
  • Developed and maintained detailed logs of county election results across 15 precincts, ensuring transparency and compliance.
  • Handled a 78% increase in seasonal phone inquiries during election periods while maintaining high customer service standards.
  • Proactively led efforts to secure 12 in grant funding for critical county infrastructure improvements, accelerating the project timeline.
  • Prepared and processed timely requests for birth, death, and marriage certificates with 67% accuracy, maintaining zero errors over 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led archival restoration initiatives, successfully digitizing 11 years of vital county documents utilizing Salesforce.

Affiliations

  • Jaycees
  • Regional Government Records Archivists Association (Columbus)
  • Council for State and Local Taxation (COST)
  • Toastmasters
  • National Sheriffs' Association (NSA)
  • Government Finance Officers Association (GFOA)
  • Association for Public Policy Analysis and Management (APPAM)
  • International Association of Administrative Professionals
  • American Association of Notaries
  • American Society of Safety Professionals

Certifications

  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Google Certified Professional Cloud Architect
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Notary Public Certification - State of method Commission
  • ServSafe
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA A+ Technician

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