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Skills

  • Table layout
  • Communication with kitchen and front-of-house teams
  • Cost-saving initiatives in utility management
  • Customer service excellence
  • Auditing and operational efficiency analysis
  • Dishwashing process optimization
  • Crisis management and quick decision-making
  • First Aid/CPR
  • Beverage preparation
  • Performance improvement

Work Experiences

  • Collaborated with cross-functional teams to uphold hygiene standards during facility expansion, preventing operational downtime and improving service continuity.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Oversaw the delivery of method project by category team, which resulted in process.
  • Transported SAP to the past year customer locations.
  • Achieved compliance with sanitation standards.
  • Achieved compliance over 3 quarters.
  • Helped customers with take-out orders.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 45% reduction in health inspection violations.
  • Achieved Top Performer recognition for operational excellence.

Summaries

  • Collaborated closely with chefs and front-of-house teams.
  • Conducted quality control inspections.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborative leader with extensive experience in creating efficient workflows, resulting in 77% faster turnaround times for dishware during peak shifts.
  • Achieved a 78% reduction in supply costs.
  • With a strong foundation of service industry expertise, I am enthusiastic and personable.
  • Achieved 69% higher guest ratings.
  • Executive Steward with 12 years of experience who is enthusiastic and driven.
  • Disciplined Dining Room Attendant capable of efficiently seating customers and assisting wait staff to ensure a smooth and organized dining experience.
  • Achieved Innovation Award for Best category.

Accomplishments

  • Mentored junior staff in equipment maintenance procedures, reducing repair costs by $13 and downtime by 76%.
  • Implemented energy-efficient cleaning technologies that cut water usage by 78% and lowered energy costs by $17.
  • Implemented training programs in food safety and sanitation standards for 3 staff members, significantly improving health inspection outcomes.
  • Developed and implemented waste reduction protocols that decreased kitchen waste by 36% within several months.
  • Utilized state-of-the-art dishwashing technologies to enhance cleaning capabilities while reducing resource consumption by 30%.
  • Revised dishwasher and cleaning schedules, improving overall kitchen cleanliness while reducing labor hours by 39%.
  • Led the reorganization of back-of-house operations, resulting in a 33% improvement in workspace efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with restaurant management to adjust cleaning protocols during peak periods, reducing overtime hours by 37%.
  • Repaired or replaced damaged kitchen equipment in collaboration with maintenance, reducing kitchen downtime by 59%.

Affiliations

  • Institute of Hospitality
  • Safety and Health Achievement Recognition Program (SHARP)
  • International Association of Administrative Professionals
  • National Catering & Events Association (NACE)
  • Society for Hospitality and Foodservice Management (SHFM)
  • Sustainable Food Systems Consortium (SFSC)
  • American Culinary Federation (ACF)
  • American Society of Safety Professionals
  • Project Management Institute
  • National Association of Social Workers

Certifications

  • HACCP Certified (Hazard Analysis Critical Control Points)
  • Green Kitchen and Food Sustainability Certification
  • Certified Professional—Food Safety (CP-FS)
  • Certified Hospitality Facilities Executive (CHFE)
  • Certified in HACCP Principles for Food Handling and Processing
  • CompTIA A+ Technician
  • Certified Professional in Hospitality and Tourism Management
  • Certified Kitchen Steward (CKS)
  • ServSafe
  • Apple Certified Associate (ACA)

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