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Skills

  • Microsoft Office Suite
  • API Healthcare ActiveStaffer
  • Staff motivator
  • Staff meeting facilitation
  • German fluency
  • Project staffing
  • Nursing staff workflows
  • Standard license
  • Staff meetings
  • Cash handling expert

Work Experiences

  • Kept a high level of cleanliness and sanitation.
  • Restocked condiments, beverages, and supplies while keeping the service areas clean.
  • Was in charge of emptying and maintaining the trash cans and the outdoor dumpster area.
  • I'm an expert baker of artisan breads and pastries.
  • Created and maintained a pleasant working environment.
  • Devised and implemented a strategy to address cost-cutting concerns.
  • Make certain that the banquet table is set up with the correct amount of food.
  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Stocked recipe cards, product coupons, and promotional materials in "point of purchase" areas.
  • Created sales and profit margin plans, kept margins in check, and set turnover goals.

Summaries

  • Catering Staff with over 17 years of experience in customer service environments.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Within Food and Beverage, senior Catering Staff and outstanding performer in quality assurance and stakeholder engagement.
  • 13 years of experience in Food and Beverage as a passionate food service expert.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Excellent multitasking abilities and a calm demeanor in high-pressure situations.
  • Catering Staff is a focused Catering Staff who excels at multitasking and providing prompt and courteous service to all customers.
  • Experienced meat and deli department associate with over 9 years of experience.

Accomplishments

  • Expertly trained staff on improving table service techniques, which streamlined operations and raised overall event review scores by an average of 69% points.
  • Established and enforced portion control procedures that kept costs under budget by 77% across multiple large-scale events.
  • Maintained exceptional client relationships, resulting in a 84% increase in recurring event bookings for 2022.
  • Ensured dietary accommodations for special requests, resulting in positive feedback from guests and a President's Club recognition.
  • Collaborated with the culinary team to successfully execute catering services at 2 corporate events, consistently receiving feedback of 20% satisfaction from clients.
  • Consistently held the position of best performing store in the region.
  • Effectively managed guest flow in buffet-style events for up to 10 attendees, reducing wait times and congestion.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Planned and executed food and beverage logistics for high-demand events, ensuring accuracy and adherence to client specifications.
  • Led recruitment and training for junior catering staff, resulting in enhanced cohesiveness and improved service for events of up to 16 guests.

Affiliations

  • American Culinary Federation (ACF)
  • Society of Human Resource Management
  • Sustainable Event Alliance (SEA)
  • American Marketing Association
  • Society of Wedding Professionals
  • International Council of Nurses
  • ServSafe Food Handler Certification Group
  • Local Chamber of Commerce Catering Committee
  • Advanced Food Hygiene Certification Group
  • Green Restaurant Association (GRA)

Certifications

  • Food Waste Management Quality Assurance Certification
  • Allergen Awareness Certification
  • Catering & Banqueting Safety Health Certificate
  • Project Management Professional (PMP)
  • Food Storage Safety and Management Certification
  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Catering and Events Leadership Certification
  • Food Safety Level 2 Certification
  • ServSafe

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