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Skills

  • Staff management
  • Marketing campaign development
  • Client relationship management
  • Corporate event coordination
  • Business analysis
  • Contract lifecycle management
  • Revenue forecasting
  • Sales generation
  • Operations management
  • Negotiation

Work Experiences

  • Improved marketing initiatives to drive revenue were developed and implemented by me.
  • Achieved growth over 2021.
  • Created budgets and prepared quotes for new products and services.
  • Organized a catering service that could serve up to 7 people by documenting the items ordered and taking launched.
  • Established a framework for successful event execution by determining the facility, services, and staffing requirements.
  • Planned corporate meetings, special events, and social gatherings in order to meet client needs and boost facility revenue.
  • Adjusted product offerings.
  • Welcomed new members and established and updated memberships in Northwind framework programs.
  • Achieved a repeat client rate of 66%.
  • Saved $12 per two years by negotiating rates and delivery times with vendors.

Summaries

  • Professional with over 14 years of experience as a manager for a $6 18 months revenue-generating company.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Quick problem solver who can come up with quick and effective solutions to a wide range of problems.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Within Food and Beverage, senior Area Catering Sales Manager and outstanding performer in quality assurance and budget management.
  • Client relations and project management, a well-rounded leader with a talent for supervising employees.
  • Commended for cutting operating costs by 18% and supervising 12 employees, including sourcing, interviewing, and hiring.
  • Dedicated to providing high-quality services and products.
  • 17 years of experience in budget management.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.

Accomplishments

  • Collaborated with cross-functional departments to streamline the event proposal process, reducing proposal lead time by 13 days.
  • Enhanced vendor management practices, driving down delivery delays by 31% and improving reliability of service.
  • Conducted client needs assessments to tailor catering solutions, contributing to a 75% increase in repeat business.
  • Leveraged CRM analytics to identify high-potential leads, increasing close rates by 56% within three years.
  • Led a team of 10 sales executives, improving regional sales performance by 26% through individual coaching and goal alignment.
  • Achieved a 73% increase in catering sales revenue through strategic partnerships with local venues and event planners over 2016.
  • Built relationships with local event venues that contributed to a 55% higher conversion rate for industry-specific events.
  • Spearheaded a promotional campaign for corporate events, contributing to a 20% rise in Fortune 500 clientele.
  • Revamped the event planning framework, shortening decision-making timelines by 5 days and improving overall client satisfaction.
  • Identified and expanded into new regional markets, driving a 57% growth in event bookings during several months.

Affiliations

  • National Restaurant Association (NRA)
  • American Medical Informatics Association
  • Toastmasters
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Leadership roles in regional Chamber of Commerce or Business Networking Groups Boston
  • Lions Club
  • Society of Human Resource Management
  • American Marketing Association (Hospitality Division)
  • National Association of Professional Women in Event Planning

Certifications

  • Certified Public Accountant
  • CompTIA Security+
  • Certified Hospitality Revenue Manager (CHRM)
  • CompTIA Network+
  • Certified Sales Leadership Professional (CSLP)
  • Customer Success Manager (CSM) Certification
  • Professional Certified Marketer (PCM) by the American Marketing Association
  • Cisco Certified Network Associate (CCNA)
  • Salesforce
  • CPCE - Certified Professional in Catering & Events

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