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Skills

  • Extremely organized
  • Data Management
  • Risk management processes and analysis
  • Team management
  • Food preparation
  • Inventory management
  • Document scanning
  • Heavy machinery operation
  • Data analysis
  • Supervision

Work Experiences

  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Double-checked the data's accuracy and integrity.
  • Had an excellent attendance record and was always on time for work.
  • Adapted to post-pandemic environments.
  • Adopted eco-friendly cleaning solutions.
  • Answered an average of 16 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Assisted in post-renovation cleaning projects that supported tight construction timelines, reducing project delays by 2 days.
  • Created and documented protocols for preventive maintenance procedures, which reduced equipment issues and decreased downtime by 5%.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Transported Salesforce to 6 months customer locations.

Summaries

  • Team-oriented, punctual, and conscientious.
  • Janitorial Contractor is a personable, self-motivated team player who pays close attention to detail.
  • Within Construction, senior Janitorial Contractor and outstanding performer in project management and client relations.
  • Hardworking and conscientious when it comes to developing and enforcing maintenance schedules.
  • Maintenance Supervisor with 17 years of experience supervising janitorial and maintenance tasks.
  • Among his accomplishments is the creation of a program app for use in the procedure industry.
  • Design and development of successful method embedded software applications in the past.
  • Maintains a professional demeanor while providing consistent, high-quality service.
  • Committed to safety and efficiency, with a focus on providing support and leadership to teams in order to achieve objectives.
  • Top-producing salesperson and industry expert in Construction.

Accomplishments

  • Reduced janitorial costs by 64% through vendor negotiation and efficient supply management within the past year.
  • Oversaw the transition of a facility from legacy cleaning processes to industry-leading green cleaning technologies during 2023, improving environmental compliance by 83%.
  • Developed cross-functional cleaning teams that worked in high-stress environments, reducing downtime during peak hours by 30% minutes.
  • Collaborated with a maintenance team to improve janitorial response time for emergency spills in framework, achieving a 60% faster resolution.
  • Managed client relationships across 17 contracts, leading to a 29% retention rate by addressing service feedback and customizing cleaning plans.
  • Directed the post-construction clean-up of procedure, which contributed to meeting the client’s stringent timeline by reducing cleaning time by 46% days.
  • Resolved product issue through consumer testing.
  • Optimized cleaning schedules for a chain of 3 commercial locations, reducing workforce overtime by 35%.
  • Led 16-person team in completing a specialized facility cleaning for Meridian, resulting in excellent client feedback and contract extensions.
  • Led janitorial efforts in the post-disaster clean-up for metric, restoring facilities to full operation 52% faster than anticipated.

Affiliations

  • LEED Green Cleaning Certification
  • Society of Human Resource Management
  • Council of Industrial Maintenance Contractors
  • Association for Supply Chain Management (APICS)
  • Certified OSH Professional in Commercial Cleaning
  • American Society of Safety Professionals
  • Professional Cleaning Consultant under APPA
  • Project Management Institute
  • Member of the Post-Construction Clean-Up Affiliate for the Pacific Northwest
  • Health & Safety Executive (HSE) Training

Certifications

  • Certified Safety Manager (CSM) – National Association of Safety Professionals (NASP)
  • Certified Mold Remediation Specialist (CMRS) – American Council for Accredited Certification (ACAC)
  • First Aid/CPR Certified
  • CompTIA Security+
  • Certified Hard Floor Technician (CHFT) – ISSA
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Certified Recycling and Waste Management Specialist – Recycling Certification Institute
  • Certified Restroom Sanitation Specialist (CRSS) – ISSA
  • Green Cleaning Technician Certification – Green Clean Institute (GCI)

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