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Skills

  • Ladder Logic
  • Strong decision maker
  • Signal generators
  • Web Site Design
  • Oral and written communications
  • CICS
  • IT Infrastructure
  • Task prioritization
  • Best practices and methodologies
  • Analytics

Work Experiences

  • Reviewed training materials and course details on a regular basis to ensure that updates were included in a timely and reasonable manner.
  • Provided excellent customer service and support through the helpdesk.
  • Created HTML email templates and newsletters for e-mail marketing campaigns.
  • Made software and hardware performance improvements that were actionable.
  • Was chosen to be the primary point of contact for the corporate office, answering questions and resolving issues for customers and vendors.
  • Got better.
  • Conduct a thorough examination of the company's and system's requirements.
  • Made a change.
  • Worked with 7 customers per 6 months to deliver solutions that met their unique system design, software application, and maintenance needs.
  • Increased productivity by 7% by automating data collection activities.

Summaries

  • Versatile
  • Category Research Associate with a strong desire to advance knowledge by conducting research into cross-functional collaboration.
  • 11 years of experience as a well-educated and qualified Software Developer.
  • Over 8 years of superior industry performance, we've become accustomed to designing and implementing improved infrastructure.
  • Senior Systems Engineer with experience liaising between cross-functional teams and clients to determine project requirements and allocate resources.
  • Looking for ways to improve various software packages.
  • Product test procedures for client review are created by an organized systems engineer.
  • Innovative
  • Looking for a job where I can help with test reporting and defect resolution.
  • Deadline-driven

Accomplishments

  • Program Requirements: Wrote program requirements which succeeded in category.
  • Collaborated with stakeholders to consolidate on-premise and cloud resources, achieving 17% cost reduction in IT operations over one year.
  • Initiative Increased company productivity by 14% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Architected a hybrid cloud solution to enhance scalability, cutting infrastructure costs by 39% and improving resource allocation by 47%.
  • Led a cross-functional team to implement a software-defined networking (SDN) solution for improved network security and performance, reducing incidents by 84%.
  • Automated system patching and updates for 14 servers, reducing operational risks and saving 5 man-hours per week.
  • Developed comprehensive disaster recovery plans, minimizing downtime to under 7 minutes during emergency failovers.
  • Collaborated with external vendors to execute a zero-downtime infrastructure migration, maintaining full service availability while reducing migration time by 11 hours.
  • Saved $7 on retrofitting costs by engineering a seismic support cable that passed vital inspection.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.

Affiliations

  • DevOps Institute, Certified DevOps Leader
  • National Association of Social Workers
  • Toastmasters
  • Wireshark Developer's Group
  • Association for the Advancement of Artificial Intelligence (AAAI)
  • IEEE Computer Society - Technical Committee on Security and Privacy
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Microsoft Certified Solutions Expert (MCSE) Alumni
  • Project Management Institute (PMI) - Agile Certified Practitioner

Certifications

  • Top Secret Security Clearance
  • ServSafe
  • Certified Master Trainer
  • Certified Business Analysis Professional (CBAP)
  • Amazon Web Services Certified Developer
  • Certified Information System Security Professional
  • VMware
  • Cisco Certified Network Professional (CCNP) - Enterprise
  • Red Hat Certified Engineer (RHCE)
  • CompTIA Security+ (SY0-program)

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