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Skills

  • Experience with foster care youth
  • Family therapy
  • Effective team leader
  • Intakes and assessments
  • Fundraising
  • Substance abuse expertise
  • 7 WPM typing speed
  • Process improvement
  • Coding participant data
  • Marketing

Work Experiences

  • Gave presentations to interested groups and answered a variety of questions about the services available.
  • Ensured
  • Hired, trained, and supervised 14 new employees each year.
  • Invented
  • Clients were given information about available housing, domestic violence, employment, education, and substance abuse treatment options.
  • Assisted with the preparation of grant applications, ensuring that all information was correct before submission.
  • Created and maintained a database of contacts and referrals for leads across the Boston territory.
  • Found, screened, interviewed, and enrolled new students successfully.
  • Got better.
  • Made new connections and made initial contact with prospects by networking across Raleigh.

Summaries

  • With 18 years of experience in the public sector, I am a results-oriented community service professional and manager.
  • Deadline-driven
  • Articulate
  • Looking for a way to get involved in personnel training while also promoting safety measures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Versatile
  • Innovative
  • Communication and public speaking abilities are exceptional.
  • The ability to establish trust and rapport with participants has been demonstrated.
  • Outreach Specialist with a background in non-profit marketing and advertising and advanced knowledge of B2B marketing, negotiations, and branding.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed content for a community outreach toolkit, which led to a 48% improvement in partner collaboration efficiency.
  • Collaborated with team of 8 in the development of program.
  • Orchestrated community engagement events that increased participation by 54% over 4 months.
  • Led the event planning team for procedure, drawing over 7 attendees and exceeding projected participation goals by 78%.
  • Developed and implemented regional outreach campaigns that sparked a 76% rise in local partnership inquiries.
  • Developed and executed sponsorship engagement strategies, securing 8 new community event sponsors in 2016.
  • Collaborated with system industry influencers to improve outreach visibility, increasing partnership inquiries by 52%.
  • Identified and cultivated new partnership opportunities with process organizations, expanding outreach efforts to over 5 additional communities.
  • Worked cross-departmentally to coordinate successful outreach efforts, leading to a 65% improvement in community satisfaction scores.

Affiliations

  • Toastmasters
  • Local Government Hispanic Network (LGHN)
  • International Association of Administrative Professionals
  • American Marketing Association
  • Association of Information Technology Professionals
  • Association of Community Outreach Professionals
  • Public Relations Society of America (PRSA)
  • Project Management Institute
  • Jaycees
  • National Human Services Assembly

Certifications

  • Certification in Community Engagement Strategies – Harbor & Co.
  • CompTIA A+ Technician
  • Diversity, Equity, and Inclusion (DEI) Certificate – process
  • Certification in Global Outreach and Development – method
  • Digital Outreach & Communications Certification – QuickBooks
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Digital Outreach Specialist (CDOS) – Harbor & Co.
  • Certified Public Accountant
  • SHRM Senior Certified Professional (SHRM-SCP)

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