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Skills

  • MS Office
  • Grant writing and fundraising strategies
  • Facilitating focus groups and town hall meetings
  • Event promotion and participant engagement
  • Budgets
  • Event logistics coordination
  • Business operations
  • Written and verbal communication
  • Grant Application Tracking
  • Public speaking and presentations

Work Experiences

  • Collected 13 pounds of trash.
  • Benefited over 4 residents.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Collaborated with local government officials.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved unanimous approval.
  • Built partnerships with 16 local businesses.

Summaries

  • Advocated for policy changes.
  • Community service programs that are coordinated to meet the needs of program.
  • Community Outreach Organizer with 11 years of successful vendor management and workflow optimization experience.
  • Coordinated multi-layered outreach campaigns.
  • Achieved a 59% improvement in community engagement metrics.
  • Contributed to the approval of initiative.
  • Within Community and Public Service, senior Community Outreach Organizer and outstanding performer in stakeholder engagement and team leadership.
  • Collaborated with nonprofit organizations.
  • Benefited 15 community members.
  • Director of Social Services with extensive research, grant writing, and communication skills.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with the communications team to strategize and execute outreach efforts via social media platforms, increasing engagement by 74%.
  • Organized and led outreach campaigns in Portland, reaching over 14 individuals and increasing awareness of social services.
  • Resolved product issue through consumer testing.
  • Volunteered to spearhead crisis management during procedure, ensuring community partners were supported safely and effectively.
  • Implemented targeted volunteer recruitment strategy through Workday, increasing volunteer signups by 70% in 2023.
  • Bilingual in German and French, utilized multilingual communication skills to bridge gaps with diverse community groups, increasing outreach efficiency by 50%
  • Hosted 10 town hall meetings with elected officials and community members to address local challenges, generating actionable feedback.
  • Directed community engagement program which saw a 48% increase in volunteer recruitment and retention over one year.
  • Collaborated with city council members and key stakeholders to advocate for expanded community housing access, securing 8 in funding for housing initiatives.

Affiliations

  • Planners Network
  • Public Relations Society of America (PRSA) Nonprofit Section
  • Rotary International
  • International City/County Management Association (ICMA)
  • National Volunteer Management Professionals Network (VMPC)
  • National Youth Leadership Council (NYLC)
  • Jaycees
  • National Council of Nonprofits
  • Toastmasters
  • United States Conference of Mayors Task Force on Community Development

Certifications

  • Certificate in Urban Planning and Community Development
  • Certificate in Public Policy Advocacy Northwind, 2016
  • Certified Community Action Professional (CCAP)
  • Professional Certificate in Civic Leadership
  • Salesforce
  • Community Mediation Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Certified Peer Specialist (CPS) – Mental Health
  • Crisis Prevention and Intervention Certification (CPI)

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