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Skills

  • Task delegation
  • Flexible
  • Coordination of inventory
  • Team leadership and supervision
  • Computer literate
  • Recordkeeping strengths
  • Shipping and receiving
  • MS Office proficient
  • Territory Sales Experience
  • Cheerful and energetic

Work Experiences

  • Completed physical inventory counts each 6 months.
  • Achieved results over 18 months.
  • Answered customer questions and talked about new products in the dairy cases.
  • Achieved a 25% decrease in customer complaints.
  • Assisted in overseeing large store events and activities, coordinating with other departments to support successful execution of dairy promotions, resulting in $16 in revenue.
  • Developed and implemented detailed organizational processes to improve service quality standards.
  • Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
  • Addressed inquiries about dairy product availability.
  • Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
  • Adjusted pricing labels for promotions.

Summaries

  • Within Retail, senior Dairy Clerk and outstanding performer in performance reporting and risk assessment.
  • Strengths in project management and client relations backed up by Retail training.
  • Capable of conducting in-season and post-season analysis to identify sales growth opportunities.
  • Recognized on a regular basis for outstanding performance and contributions to the Retail industry's success.
  • Quality-driven Dairy Clerk with extensive experience in product management and placement according to planograms.
  • Ready to put 15 years of experience, strong communication, workflow optimization, and client relations abilities to work in a dynamic new role at Lakeside Partners.
  • Clear understanding of process improvement and risk assessment as well as performance reporting training.
  • Capable of following instructions and maintaining focus on food rotation and organization.
  • Excellent communication skills, as well as high standards for display aesthetics and rotational organization.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.

Accomplishments

  • Proposed
  • Won
  • Prepared
  • Consulted
  • Represented
  • Received 5 “exceeds expectations” ratings on performance reviews.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Collaborated with team of 4 in the development of metric.
  • Managed
  • Improved

Affiliations

  • Institute of Grocery Distribution (IGD)
  • National Grocers Association
  • Perishable Food Council Phoenix
  • Food Processing Suppliers Association (FPSA)
  • American Frozen Food Institute
  • National Association of Social Workers
  • Certified Food Safety Manager (2021, Boston)
  • Retail Management Certification Program OSHA
  • International Council of Nurses
  • Certified Food Retail Professional (CFRP certification)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Store Management Certification from initiative
  • First Aid and CPR Certification
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • Food Allergen Awareness Training
  • Inventory Control & Merchandising Certification
  • Retail Food Safety Compliance Certificate by Arizona

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