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Skills

  • Communications
  • Inventory audits and replenishment accuracy
  • Conflict resolution
  • Asset recovery strategies
  • Collaboration with law enforcement
  • Supervision
  • Discrepancy investigation
  • Business operations
  • Incident reporting and documentation
  • Risk-based auditing

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with category customers to determine their needs and deliver process service.
  • Achieved outstanding safety improvements.
  • Analyzed inventory shrink trends.
  • Achieved Top Performer by the standard for three consecutive years.
  • Conducted interviews involving dishonesty claims.
  • Collaborated with the HR department.
  • Conducted interviews and investigations involving dishonesty claims and successfully closed 68% with recovery actions.
  • Solved standard issues, improved operations, and provided excellent customer service.

Summaries

  • Achieved over 13 successful prosecutions.
  • Created a safer and more secure store environment.
  • Developed key strategic alliances to help the company achieve its goals.
  • Addressed retail challenges.
  • Applied strategies across 11+ retail locations.
  • Achieved a 48% reduction in incidents.
  • Collaborative professional with a proven ability to reduce theft.
  • Achieved a 65% reduction in fraudulent activity.
  • In-depth knowledge of insurance contracts and loss-prevention clauses.
  • Aligned programs with corporate goals.

Accomplishments

  • Developed and implemented KPI tracking systems resulting in a 77% decrease in inventory loss within the first 18 months.
  • Collaborated with team of 15 in the development of program.
  • Utilized risk management tools to foresee and mitigate potential shrink, reducing loss by $2 within 18 months.
  • Identified gaps in current security policies, leading to the implementation of risk-based auditing for prioritized asset protection.
  • Formalized strategic response plans for in-store incidents, improving reaction accuracy by 48% over the past year.
  • Spearheaded quarterly safety assessments, discovering risk factors that if unmet could have led to estimated losses of $4.
  • Piloted an enhanced inventory control process across 12 branches, minimizing shrink variance by 48% during the several months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maximized team effectiveness by initiating on-the-job mentorship programs, enabling a 35% increase in staff accountability.
  • Executed compliance audits for safety and procedural adherence, achieving 75% in audit score improvements across stores.

Affiliations

  • Project Management Institute
  • National Association of Investigation Specialists (NAIS)
  • Toastmasters
  • Freemason
  • Workplace Violence Prevention Institute (WVP)
  • American Board for Certification in Homeland Security (ABCHS)
  • American Bar Association Criminal Justice Section – Fraud and Compliance Division
  • American Society of Safety Professionals
  • American Society for Industrial Security (ASIS)
  • Society for Human Resource Management (SHRM) – Security, Compliance, and Ethics Section

Certifications

  • National Association for Shoplifting Prevention (NASP) Certification
  • Certified Security Supervisor (CSS)
  • Wireless Security Professional (CWSP)
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Loss Prevention Qualified (LPQ) Certification by the Loss Prevention Foundation
  • Occupational Safety and Health Administration (OSHA) 30-Hour General Industry Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Retail Loss Prevention (CRLP) by the National Retail Federation

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