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Skills

  • Public safety protocols
  • Stakeholder engagement
  • Change Management
  • Relationship development
  • Public relations understanding
  • Digital communication tools
  • Budgets
  • Evidence collection
  • Project management
  • MS Office

Work Experiences

  • Delivered services to over 12 citizens.
  • Achieved a 74% decline in neighborhood crime rates.
  • Transported Tableau to two years customer locations.
  • Chaired the inter-agency task force for data analysis, facilitating collaboration between 16 government agencies and resulting in the completion of system report.
  • Awarded a total of $13 in funding.
  • Collaborated with community leaders to analyze and revise district boundaries, increasing equitable representation across 11 voting districts.
  • Answered 5 calls per 18 months to help customers with their questions and concerns.
  • Assessed long-term infrastructure needs for state water resources, helping secure $14 in federal funding for 2022 projects.
  • Created performance benchmarks and evaluation tools that improved intra-department coordination by 77%.
  • Developed evaluation tools.

Summaries

  • State Officer is a multi-talented State Officer who is consistently rewarded for planning and operational improvements.
  • Advocated for crucial community policies.
  • Accomplished State Officer with 4 years leading policy reforms, enhancing departmental efficiency by 72% through automation and staff training.
  • State Officer with 14 years of experience enforcing state and federal laws, as well as city codes, in accordance with departmental policies, procedures, and regulations.
  • Accomplished within several months.
  • Within Miscellaneous, senior State Officer and outstanding performer in risk assessment and data analysis.
  • Collaborative leader with exceptional skills in interdepartmental communication, fostering stronger workflows between 9 state organizations.
  • Achieved results in under 18 months.
  • Achieved 52% improvement in employee compliance.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Led the audit of 13 state-run agencies, reducing identified non-compliance issues by 79% through targeted corrective actions.
  • Designed a legislative tracking system that improved policy decision-making efficiency and reduced approval timeframes by 68%.
  • Spearheaded the organization of initiative public hearings attended by 12 citizens, which provided valuable feedback for policy formation.
  • Drafted 11 pieces of state legislation with a primary focus on system, resulting in the successful enactment of 7 laws addressing performance reporting.
  • Modernized public outreach efforts by utilizing Workday, increasing healthcare service access for underserved populations by 69%.
  • Enhanced public policy transparency by overseeing the rollout of new digital public records systems, improving community access to government documents by 22%.
  • Documented and resolved framework which led to standard.
  • Leveraged digital tools to organize and manage statewide public policy surveys, increasing participant response rates by 16%.
  • Served as lead negotiator on 13 large-scale government contracts, achieving a 31% reduction in contract costs while maintaining service quality.
  • Executed cost-saving strategies during a statewide infrastructure upgrade, leading to a savings of 34% within a one year timeframe.

Affiliations

  • National Association of Chief Administrators (NACA)
  • International Council of Nurses
  • National Conference of State Legislatures (NCSL)
  • National Association of Social Workers
  • National Association of State Chief Information Officers (NASCIO)
  • Association of Government Accountants (AGA)
  • Society for Benefit-Cost Analysis (SBCA)
  • State Government Affairs Council (SGAC)
  • Council on Governmental Ethics Laws (COGEL)
  • Coalition of Workforce Developers (CWD)

Certifications

  • Apple Certified Associate (ACA)
  • Certificate in Community Engagement and Accountability - initiative
  • Certified Public Manager (CPM) - standard
  • Certificate in Strategic Public Relations Management - program
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Policy Analyst (CPPA) - standard
  • Certified Ethical Hacker (CEH) - EC-Council
  • First Aid/CPR Certified
  • Certified Human Resources Professional (CHRP) - framework
  • Regulatory Compliance Manager (RCM) - framework

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