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Skills

  • Event coordination
  • Interpersonal and written communication
  • Team Leadership
  • Operational improvement
  • Document scanning
  • Process implementation
  • Data analysis
  • Project management
  • Expense report reconciliation
  • Budget Management

Work Experiences

  • Was the finance, IT, and marketing departments' corporate liaison.
  • Investigated and verified process vendors in order to ensure that initiative services were delivered efficiently and on time.
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Created time sheets for 17 executives and employees in 6 months.
  • Evaluated method and category data in order to provide customers with appropriate answers to method questions.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Staff Assistants and clients.
  • Planned process staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Provided expert clerical support to over 10 internal staff and management by answering phones, copying records, preparing deliveries, and organizing incoming and outgoing correspondence.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborate with commercial lenders to achieve sales targets.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Deadline-driven
  • Staff Assistant with 3 years of successful vendor management and strategic planning experience.
  • Innovative
  • Pragmatic
  • Bringing top-tier clerical, financial, and Miscellaneous operations expertise to the table.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Fluent in both English and Spanish.

Accomplishments

  • Managed the travel arrangements for senior leaders across Raleigh, providing seamless coordination with no disruptions to planned itineraries.
  • Supported executive team by preparing board meeting materials, took minutes, and ensured follow-up on critical action items with 72% completion rate improvement.
  • Managed daily calendars for initiative, ensuring smooth coordination of meetings and travel schedules, reducing conflicts by 29%.
  • Provided key support in organizing quarterly company events attended by 3 employees, receiving positive feedback on event logistics.
  • Initiated and led the adoption of a paperless communication system in the office, reducing paper usage by 41%.
  • Streamlined meeting preparation by implementing a new scheduling system, resulting in 83% increased meeting on-time starts.
  • Tracked project-related expenses and adjusted budget forecasts as necessary, helping keep the project within budget 40% under projections.
  • Supported recruitment efforts by organizing interview schedules, communicating with candidates, and maintaining hiring records with zero scheduling conflicts.
  • Compiled and maintained monthly reports on department budgetary performance, identifying discrepancies that led to cost-saving opportunities.
  • Collaborated with team of 14 in the development of metric.

Affiliations

  • Association for Talent Development (ATD) - Administrative Support Chapter
  • International Association of Administrative Professionals
  • Project Management Institute (PMI) - Admin Professionals Division
  • Administrative Assistants and Office Professionals Network
  • American Federation of State, County and Municipal Employees (AFSCME)
  • Association for Office Professionals of America (AOPA)
  • National Association of Budgeting Professionals (NABP)
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals (IAAP)
  • Local Chamber of Commerce in Denver

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified in Financial Management (CFM) by Ironclad Systems
  • Notary Public Certification by metric
  • Agile Project Management Certification by Lakeside Partners
  • Microsoft Office Specialist (MOS) Expert - Excel 2021
  • Business Communications Certification by Ironclad Systems
  • Office Management Certification by Summit Group
  • Certified Business Office Manager (CBOM)
  • Certified Executive Administrative Professional (CEAP)
  • Google Certified Professional Cloud Architect

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