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Skills

  • Patient relationship management
  • Conflict resolution and de-escalation strategies
  • Proficiency with dental impressions
  • Budgets
  • Effective patient education on post-treatment care
  • Digital X-ray operation and processing
  • Organization
  • Assisting with oral surgery preparation
  • Collaboration in dental team environments
  • Communications

Work Experiences

  • Assisted the functionality of completed models and adjusted devices to improve performance with the help of an apparatus that mimicked a human bite.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Captured over 13 accurate dental images.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Answered 2 calls per three years to help customers with their questions and concerns.
  • Completed CPR training.
  • Conducted fluoride treatments on pediatric patients, helping to reduce the rate of early caries formation by 24% within two years.
  • Collaborated with Chicago community outreach programs, delivering preventative dental care education to underserved populations.
  • Cohesively worked with dentists and lab technicians on the creation of crowns, bridges, and dentures tailored to specific patient needs.

Summaries

  • Achieved 100% accuracy.
  • Achieved optimal stock levels.
  • Analytical and quality-driven, with a flexible nature that makes them well-suited to completing one-of-a-kind, patient-specific orders.
  • Compassionate and patient-focused Dental Assistant Student committed to educating patients on oral hygiene, leading to a 20% increase in care adherence.
  • Captured accurate X-rays.
  • Captured accurate dental images.
  • Dental Assistant Student with 10 years of successful stakeholder engagement and risk assessment experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Contributed to a 30% reduction in patient turnover times.
  • Compassionate Dental Assistant Student.

Accomplishments

  • Performed fluoride treatments in pediatric patients which contributed to a 48% reduction of caries incidence in one year.
  • Collaborated with team of 8 in the development of program.
  • Educated patients on preventive oral health measures and disease prevention during annual check-ups, leading to a measurable improvement in oral care compliance across a high-risk population.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated in educating patients on prevention techniques, including proper brushing and flossing methods, resulting in positive feedback from 14 patients.
  • Assisted in 3 successful root canal procedures under the supervision of licensed dentists, contributing to improved patient outcomes.
  • Assisted 15 dental professionals with mixed dentition extractions, creating a streamlined patient flow for a children’s oral hygiene outreach event.
  • Helped coordinate a community dental day event, providing dental care services to 17 low-income patients while educating about oral hygiene.
  • Documented all patient care treatments in Workday, contributing to an error-free record system that improved claim and reimbursement efficiency.
  • Supported the creation of custom dental trays and models through dental impressions, assisting dentists in creating precise treatment plans.

Affiliations

  • Society of Women Engineers
  • Rotary International
  • International Association of Administrative Professionals
  • American Marketing Association
  • Lions Club
  • National Association of Social Workers
  • Affiliation with Seattle Free Dental Clinic Volunteer Team
  • Jaycees
  • Affiliated with the Dental Clinic Outreach Program at Seattle
  • Candidate for Certified Dental Assistant (CDA) Certification through Northwind

Certifications

  • Advanced Dental Office Billing and Coding Certification - Beacon Labs
  • Certified in Practice-Based Research for Dental Assistants - Beacon Labs, 2016
  • Certified Dental Practice Management Administrator (CDPMA) - Beacon Labs
  • Patient Privacy (HIPAA) Compliance Certification - Cedar Works, 2015
  • Dental Software Proficiency Certificate (e.g., Dentrix, Eaglesoft, Open Dental) - Vantage, 2015
  • Expanded Functions Dental Assistant (EFDA) Certification - process, 2024
  • Certified Public Accountant
  • OSHA Bloodborne Pathogens Safety Training Certification - Meridian, 2021
  • Certified Dental Radiation Technologist (CDRT) - Texas, 2022
  • Digital Radiography Certification - initiative, 2023

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