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Skills

  • Patient assessment
  • Process improvement
  • Business operations
  • Digital transformation consulting
  • Data analysis and interpretation
  • Budgets
  • Risk assessment and mitigation
  • Global expansion advisory
  • Multicultural team coordination
  • Medication administration

Work Experiences

  • Advised a Phoenix-based client on new Tableau integration.
  • Collaborated with multidisciplinary teams.
  • Conducted in-depth market research leading to the successful entry of a client into system, generating $18 million in new revenue after the first quarter.
  • Assessed 5 independent business units.
  • Accelerated product launch timelines by 8 weeks.
  • Looked over medical testing requests to see if they were valid.
  • Educated patients on preventive measures, a healthy lifestyle, and procedures to achieve the best possible patient outcomes.
  • Achieved 32% accuracy in reporting.
  • Achieved results by 2020.
  • Advised on multi-national expansion strategies that led to a Brightline' successful launch in Atlanta, driving $13 in new revenue within 2015.

Summaries

  • Adept at client relationship management.
  • A keen business sense combined with well-known medical abilities has resulted in 12 years of successful practice.
  • Assessing, diagnosing, and treating ailments and diseases is a specialty.
  • Achieved successful market entry.
  • Aligned cross-functional teams.
  • Achieved 29% operational efficiency gains.
  • Specialist Consultant is a compassionate Specialist Consultant who excels at developing medical care strategies and maintaining patient records and documents.
  • Achieved up to 66% improvement in key project outcomes.
  • Adept at guiding organizational transformation.
  • Achieved results in 2021.

Accomplishments

  • Led global expansion effort into the West Coast, enabling the client to secure 4 new distribution channels and increasing sales by $10.
  • Led a consultation project for a global client, delivering a QuickBooks implementation strategy that enhanced workflow efficiency by 28%.
  • Conducted comprehensive risk assessments for key processes, identifying potential financial exposures and implementing a mitigation strategy worth $12 in savings.
  • Consulted on a cross-functional team to deliver enhanced client satisfaction, raising NPS by 20% and improving client retention.
  • Implemented customer satisfaction enhancements for Northwind, increasing customer feedback scores by 55% over one year.
  • Surveyed operational systems and designed custom process improvements that reduced waste and increased throughput by 26%.
  • Guided the launch of an industry-first Power BI, resulting in Employee of the Year and a 83% increase in market share for the client.
  • Negotiated a $10 partnership deal that led to a 19% increase in customer base and a 23% boost in annual revenue.
  • Facilitated the acquisition of Beacon Labs, improving integration efficiency and increasing post-acquisition profits by $7 million.
  • Led SaaS implementation for Ironclad Systems company, improving operational transparency and reducing customer churn by 59%.

Affiliations

  • Society of Human Resource Management
  • Institute of Management Consultants (Certified Management Consultant Credential)
  • Project Management Institute
  • Association of Information Technology Professionals
  • Global Chamber of Commerce (Strategy Council Participant)
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • National Contract Management Association
  • Society of Competitive Intelligence Professionals (SCIP Member)
  • International Coach Federation (Certified Professional Coach)

Certifications

  • MBA with a specialization in Management Consulting – initiative Graduated 2019
  • CompTIA Security+
  • Certified Change Management Professional (CCMP) - 2015 by Association of Change Management Professionals (ACMP)
  • Certified Information Systems Auditor (CISA) – 2016 by ISACA
  • TOGAF 9 Certified – Issued by The Open Group
  • Salesforce
  • Certified Digital Transformation Professional (CDTP) - Harbor & Co.
  • ServSafe
  • Chartered Financial Analyst (CFA) – Level 1, by CFA Institute
  • Certified Business Analysis Professional (CBAP)

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