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Skills

  • Supervision
  • Criminal prosecution support
  • Client relationship management (CRM) tools
  • Team building
  • Federal and state criminal statutes knowledge
  • Team management
  • Risk assessment and mitigation
  • Budgets
  • Fraud risk assessment model development
  • Cross-functional team collaboration

Work Experiences

  • Oversaw the delivery of method project by category team, which resulted in process.
  • Followed constitutional guidelines to obtain and execute warrants for arrests and searches.
  • Collaborated with federal, state, and local authorities to achieve a 82% conviction rate in program investigations.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Assumed leadership of multi-agency taskforces, driving coordinated efforts that dismantled organized fraud rings across Denver.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Gathered information from suspects, witnesses, and complainants during interviews.
  • Conducted exceptional investigation work.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with initiative customers to determine their needs and deliver process service.

Summaries

  • Closed over 16 cases per year.
  • Achieved a 15% fraud detection rate.
  • Collect statements and evidence with ease using both traditional and modern investigative techniques.
  • Collaborative SIU professional.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept in forensic accounting.
  • Achieved framework audit findings.
  • Adept at managing high volumes of cases.
  • Conducted comprehensive analysis.
  • Achieved a 74% rise in investigation closure rates.

Accomplishments

  • Expanded the fraud detection team by 3, boosting investigative coverage and case completion efficiencies.
  • Monitored digital platforms and social media for fraudulent activity related to HubSpot, aiding in the prevention of 10 false claims.
  • Assisted in the prosecution of fraudulent actors by preparing and presenting investigation reports for over 3 criminal proceedings.
  • Resolved product issue through consumer testing.
  • Prepared comprehensive case summaries and testimonies for 16 trials, ensuring evidence was clearly communicated and contributing to high conviction rates.
  • Implemented advanced fraud detection techniques, contributing to a 39% reduction in false claim approvals.
  • Trained and mentored a team of 8 junior investigators on interview techniques, increasing case closure rates by 40% and reducing errors by 80%.
  • Implemented surveillance, undercover investigations, and SIU protocols that led to successful resolution of 8 open fraud cases.
  • Led successful internal investigations into fraud detection across process insurance policies, recovering $17 in restitution for the company.
  • Developed data-driven dashboards to monitor and prioritize high-risk claims, enhancing decision-making across SIU teams.

Affiliations

  • Fraud Investigators' Association of process – Awarded for excellence in Miscellaneous
  • Corporate Investigative Ethics Alliance – Leadership role in 2021 benchmarking studies
  • Association of International Risk Intelligence Practitioners (AIRIP) – Member since 2017
  • Association of Certified Compliance Professionals – Earned Six Sigma in 2022
  • ISACA (Information Systems Audit and Control Association) – Contributed cybersecurity insights
  • Rotary International
  • Certified Information Systems Security Professional (CISSP) - framework
  • International Association of Special Investigation Units (IASIU) – Member and Presenter at Annual Conference
  • Educational Seminar on Insurance Investigations (hosted by Northwind) – Participant in 2022 workshop
  • Healthcare Information and Management Systems Society (HIMSS) – Collaborated with Cybersecurity Committee

Certifications

  • CompTIA Network+
  • Certified Anti-Money Laundering Specialist (CAMS) - method
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Intelligence Analyst (CIA) Meridian
  • Apple Certified Associate (ACA)
  • Blockchain and Financial Crime Certification - Ironclad Systems
  • CompTIA A+ Technician
  • Advanced Surveillance Techniques Certification - procedure
  • Cisco Certified Network Associate (CCNA)

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