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Skills

  • Display presentation optimization
  • Inventory management accuracy
  • Organization
  • Adaptability to Seasonal Demand
  • Customer education and service
  • Following food safety guidelines
  • Markdown and promotional pricing implementation
  • Category cuisine familiarity
  • Cross-department collaboration
  • Preparation techniques

Work Experiences

  • Assisted wait staff and other members of the team in completing tasks.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Food preparation activities, such as strategic planning and data analysis, were planned and organized by me.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Cleaned, gutted, and filleted Asana fish.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Assessed live lobster and shellfish tanks daily.
  • Boosted foot traffic in the seafood section.
  • Prepared ingredients and restocked supplies in preparation for anticipated busy periods during downtimes.

Summaries

  • Advanced trained and certified food preparation worker with CPA bringing 15 years of experience and in-depth knowledge of method industry environments.
  • Committed to providing top-quality seafood products.
  • Within Miscellaneous, senior Seafood Assistant and outstanding performer in risk assessment and vendor management.
  • Safety-conscious and knowledgeable about procedure regulatory requirements and guidelines.
  • Customer service-oriented team player who excels at building relationships and fostering patron loyalty.
  • Boosted repeat business by 75%.
  • Achieved superior accuracy during peak business hours.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Worker with 10 years of progressive food preparation experience, including promotions from Seafood Assistant to Seafood Assistant.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Developed and implemented creative seafood merchandising displays, driving a 57% increase in impulse purchases over 17 months.
  • Increased efficiency at point-of-sale by implementing an improved tracking system, reducing order errors by 69% over several months.
  • Assisted in the transition to a digital order system, minimizing manual errors and reducing processing time by 23%.
  • Provided live demonstrations of seafood preparation techniques, directly contributing to increase in sales of featured products by 84%.
  • Designed and executed seafood display themes for holidays, leading to a 60% spike in seasonal sales.
  • Collaborated with team of 8 in the development of category.
  • Conducted weekly training on seafood handling procedures, earning a PMP and contributing to improved product quality.
  • Streamlined seafood inventory processes using Salesforce, cutting restocking time by 2 hours weekly.
  • Coordinated with cross-functional departments to ensure seamless fulfillment of seafood special orders over 6 months.
  • Enhanced customer loyalty programs by incorporating seafood-related rewards, increasing sign-ups by 17%.

Affiliations

  • Seafood Nutrition Partnership
  • Seafood Grading and Inspection Program (SGIP)
  • Environmental Defense Fund – Seafood Sustainability Program
  • Freemason
  • National Restaurant Association ServSafe Certification
  • American Society of Safety Professionals
  • International Association for Food Protection (IAFP)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Project Management Institute

Certifications

  • Certified Aquaculture Professional (CAP)
  • Certified Merchandising Skills in Seafood Display
  • Diploma in Seafood Processing Raleigh
  • Certified Retail Food Safety Management Phoenix
  • Certified Professional in Supply Chain Management (CPSM)
  • CompTIA A+ Technician
  • Certified Professional Food Manager (CPFM)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Sustainable Seafood Certification Ironclad Systems
  • Seafood Supply Chain Best Practices Certification

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