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Skills

  • Cross-functional collaboration
  • Social media marketing
  • Event attendance tracking
  • Organization
  • MS Office
  • Project management
  • Public relations
  • Associated Press style
  • Team Leadership
  • Presentation skills

Work Experiences

  • Assisted in answering detailed curricular inquiries.
  • Co-prepared and presented informational sessions about school clubs, resulting in 14 new members joining extracurricular activities.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Converted prospective students to confirmed enrollments.
  • Achieved a 16% improvement in ambassador program engagement.
  • Conducted 11 tours.
  • Collaborated with school administration to organize 11 ambassador workshops, achieving a 55% improvement in ambassador program engagement.
  • Contributed to an increase in applications by 83%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assessed ambassador performance and provided feedback, which led to improvement in student engagement by 19%.

Summaries

  • Coordinated campus tours for incoming students.
  • Collaborative School Ambassador Volunteer who works well with admissions teams, contributing to a 42% improvement in prospective student conversions to confirmed enrollments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Bolstered the school’s outreach strategy.
  • Aimed at improving ambassador engagement.
  • Collaborated with school administration.
  • Balanced multiple inquiries during open-day events.
  • Collaborated on community-oriented initiatives that have improved the school’s standing within Atlanta, receiving Employee of the Year in acknowledgment of efforts.
  • Adept at leading student engagement initiatives that have consistently led to 35% increases in student involvement and satisfaction scores.

Accomplishments

  • Organized standard for prospective students, reaching attendance rates of 15, and contributing to a 17% increase in application submissions.
  • Led initiative to broaden ambassador training to include digital tour skills during COVID-19, achieving 31% successful adoption of new protocols.
  • Designed and implemented a periodic training program for volunteers, which improved onboarding efficiency by 54% and reduced errors.
  • Facilitated multilingual school tours, effectively communicating in Mandarin and reaching diverse student populations, leading to a 16% increase in tour registrations.
  • Organized annual charity event benefiting procedure, raising $10 and exceeding fundraising goals by 34%.
  • Analyzed post-event survey data to identify trends, leading to data-driven improvements and a 53% increase in future event satisfaction.
  • Promoted diversity and inclusion in ambassador activities, leading to over 56% increase in participation rates among underrepresented groups.
  • Coordinated initiative to boost school’s community awareness, reaching 16 prospective students and generating a 61% increase in interest in the institution.
  • Documented and resolved program which led to procedure.
  • Collaborated with faculty members to provide academic insight during orientation tours, contributing to a 39% increase in student satisfaction around program awareness.

Affiliations

  • National Association for College Admission Counseling (NACAC)
  • National Association of Social Workers
  • Volunteer Coordinator, Community Outreach Program 2016
  • International Association of Administrative Professionals
  • Family and Community Engagement Council – Boston
  • Freemason
  • College and University Public Relations and Admissions Professionals (CUPRAP)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • National College Ambassador Program (NCAP)

Certifications

  • Project Management for Education (PME) Certification - method
  • Certified Public Accountant (CPA)
  • Emotional Intelligence and Communication Skills Certification - Cedar Works
  • First Aid/CPR Certified
  • School Safety and Emergency Procedures Training - method
  • CompTIA Security+
  • Volunteer Management Certification - Council for Certification in Volunteer Administration (CCVA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Social Media Skills for Public Relations Certificate - Harbor & Co.
  • Strategic Communication in Education Certification - metric

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