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Skills

  • Operational reporting and analytics
  • Stakeholder engagement
  • Lease agreement administration
  • Technical inspections
  • Operational improvement
  • Complaint resolution strategies
  • Quality control guidelines
  • Budgets
  • Capital expenditure forecasting
  • Organization

Work Experiences

  • Achieved a 18% reduction in onsite accidents year-over-year.
  • Coordinated with local utilities to resolve infrastructure-related issues, reducing water and energy outages by 53%.
  • Collaborated with vendors and contractors.
  • Chaired monthly tenant meetings to address concerns and improve community engagement, raising tenant retention by 73%.
  • Oversaw the delivery of system project by method team, which resulted in initiative.
  • Avoided legal proceedings.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated with local utilities.
  • Looked over the drawings and compared them to the blueprints.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Methodical Building Inspector who is very good at checking framework construction for adherence to building codes.
  • Building management professional.
  • Achieved favorable lease renewals.
  • Boosted LEED certification standards across properties.
  • Achieved a 18% reduction in energy usage.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Collaborated effectively with utility providers to resolve infrastructure challenges, reducing outages in both water and energy supply by 83%.
  • Collaborated with utility providers.
  • Committed to energy efficiency.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized performance tracking software to monitor building conditions, identifying efficiencies that lowered annual maintenance costs by 25%.
  • Efficiently coordinated process renovations, increasing overall tenant satisfaction by 82% as measured through feedback surveys.
  • Implemented a new predictive maintenance strategy that reduced service interruptions by 63% across 10 properties.
  • Implemented a utility benchmarking system across 14 properties, achieving a 66% year-over-year reduction in energy usage.
  • Negotiated service contracts for ongoing facility services, reducing annual expenses by 43% across 14 buildings.
  • Reduced maintenance response times by 74% through the use of predictive analytics, leading to higher tenant satisfaction scores.
  • Reduced supply costs by 58% through the reorganization of purchase orders and inventory tracking at 18 facilities.
  • Developed and maintained relationships with government authorities to ensure facilities complied with all local and federal regulations, passing 18 audits with no violations.
  • Oversaw the full lifecycle of a multimillion-dollar building renovation, ensuring all work was completed to specification and within 9-year deadline.

Affiliations

  • Project Management Institute
  • Lions Club
  • Association of Energy Engineers (AEE)
  • Toastmasters
  • Energy Star Partner Program
  • Institute of Real Estate Management (IREM)
  • Certified Property Manager (CPM) – IREM
  • Rotary International
  • International Facility Management Association (IFMA)
  • Green Building Certification Institute (GBCI)

Certifications

  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • Environmental Management Certificate – National Environmental Health Association (NEHA)
  • LEED Accredited Professional (LEED AP) - U.S. Green Building Council
  • Certified Project Management Professional (PMP), method
  • Certified Property Manager (CPM) – initiative
  • Energy Management Professional – Association of Energy Engineers (AEE)
  • BOMA Energy Efficiency Program (BEEP) – standard
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)

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