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Skills

  • HIPAA compliance
  • Grant report writing
  • Critical thinker
  • Sage 50 US proficiency
  • Faxing paperwork
  • Service planning
  • Project management
  • Classroom supplies ordering
  • Schedule management
  • 2 WPM typing speed

Work Experiences

  • Held several months meetings to keep management and staff up to date on the project's progress.
  • Prepared for meetings by gathering all necessary materials ahead of time.
  • Weekly and monthly reports and presentations were created by me.
  • Helped senior administrative professionals with their day-to-day tasks.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
  • Was in charge of receiving and screening phone calls and emails.
  • Handled administrative tasks like faxing and filing confidential documents, as well as answering phones and responding to emails.
  • Maintained strict confidentiality to maintain customer confidence and protect operations.
  • Researched process, initiative, and standard information to support launched.
  • I've had success with a variety of data collection methods.

Summaries

  • At Beacon Labs, I'm looking for a dynamic role with room for advancement.
  • Customer service skills and the ability to resolve conflicts.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Client relations and workflow optimization skills, as well as problem-solving knowledge.
  • Scheduling Manager is a skilled Scheduling Manager who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • Capable of writing, implementing, and managing effective initiative appointment scheduling policies.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Astute Administrative Assistant focused on streamlining processes in order to improve retrieval and storage procedures, reduce physical storage requirements, and ensure data security.
  • Gifted communicator with a diplomatic and decisive personality, as well as strong planning and organizational skills.
  • Team player who is knowledgeable in risk assessment and stakeholder engagement.

Accomplishments

  • Scheduling: Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers.
  • Determined
  • Responded
  • Streamlined
  • Processed
  • Directed
  • Increased
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted
  • Method Worked with HR department to establish employee benefits, training, payroll and termination procedures.

Affiliations

  • National Association of Social Workers
  • Global Scheduling Managers Society
  • Certified Senior Scheduling Professional (CSSP) Accreditation
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Institute for Certified Professional Schedulers
  • American Production and Inventory Control Society (APICS)
  • Project Management Institute (PMI)
  • Association for Computing Machinery
  • Scheduling and Dispatching Association of America
  • American Society of Scheduling Managers

Certifications

  • Certified Staffing Professional (CSP) - American Staffing Association (ASA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified in Logistics, Transportation and Distribution (CLTD) - category
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)
  • Workforce Management Software Certification - Adobe Creative Suite
  • Lean Project Management Certification - Meridian
  • Workforce Analytics Certification, Vantage

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