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Skills

  • Project management
  • Casket selection
  • Schedule management
  • HIPAA compliance
  • G Suite knowledgeable
  • Restocking supplies
  • Faxing paperwork
  • Recording patient demographics
  • Grant report writing
  • Process improvement

Work Experiences

  • Weekly and monthly reports and presentations were created by me.
  • Created agendas, records, and reports organizational systems.
  • Used Salesforce to keep track of patients and update staff records.
  • Helped senior administrative professionals with their day-to-day tasks.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Created and updated ServiceNow spreadsheets for tracking, analyzing, and reporting on metric and procedure data.
  • Looked up pre-authorizations and referrals on insurance company websites to make sure I was covered.
  • Maintained strict confidentiality while creating files, reports, and records.
  • Was in charge of data entry, resume tracking, and the applicant tracking system.
  • Correspondence, reports, and special projects were among the tasks I assisted with.

Summaries

  • Dedicated to providing caring support to families and loved ones going through the grieving process.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Reliable Program Support Assistant seeking to apply 11 years of process improvement and risk assessment experience to the Scheduling Manager position.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as risk assessment and performance reporting.
  • At Beacon Labs, I'm looking for a dynamic role with room for advancement.
  • Scheduling Manager with 3 years of successful quality assurance and data analysis experience.
  • Tableau and Microsoft Excel experts.
  • Capable of collecting and accurately recording patient data.

Accomplishments

  • Advised
  • Metric Planned all meetings and travel for CEO.
  • Organized
  • Documented
  • Processed
  • Supported
  • Streamlined
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Liaised
  • Reporting : Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.

Affiliations

  • Association of Information Technology Professionals
  • Demand Planning and Scheduling Professionals Network
  • Association for Talent Development (ATD)
  • American Society of Safety Professionals
  • Certified Professional in Scheduling (CPS) Program
  • Lions Club
  • Society of Human Resource Management
  • Project Management Institute
  • International Institute of Business Analysis (IIBA)
  • Institute for Certified Professional Schedulers

Certifications

  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • ISO 9001 Internal Auditor Certification - 2021 - Brightline
  • Workforce Analytics Certification, Vantage
  • Certified in Resource Management - Meridian
  • SHRM Certified Professional (SHRM-CP)
  • Lean Project Management Certification - Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • Certified Professional in Project Management (PMP) - Northwind

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