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Skills

  • Project organization
  • Contract negotiation
  • Budgets
  • Energy efficiency and sustainability initiatives
  • Building operations
  • Loan processing
  • Marketing and advertising
  • Supervision
  • Building safety and code compliance inspections
  • Property tours and inspections

Work Experiences

  • Assessed properties, gathered information, and wrote reports about my findings for submission to Relief Property Manager every 6 months.
  • Achieved a perfect compliance score in 2018.
  • Achieved and maintained occupancy rates of over 39% by using data-driven marketing campaigns targeting prospective tenants.
  • Compiled maintenance and repair requests for submission to the standard department and solicited bid proposals from local contractors.
  • Achieved 36% accuracy.
  • Closed deals worth $15 in 2015.
  • Coached property staff to improve customer service.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Annual operating budgets and forecasts, as well as sales and marketing plans, were all developed by me.
  • Collaborated with board members.

Summaries

  • Accurately prepared monthly reports for property portfolios worth $4.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Relief Property Manager with 4 years of successful performance reporting and project management experience.
  • Achieved a 84% approval rate.
  • Accomplished Relief Property Manager.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 19% lease renewal rate in 2017.
  • Relief Property Manager is a multi-talented Relief Property Manager who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Relief Property Manager and outstanding performer in process improvement and workflow optimization.

Accomplishments

  • Led property inspections and audits, ensuring all properties met safety standards and were compliant with local municipality codes.
  • Negotiated and finalized contracts with maintenance vendors, resulting in an annual cost saving of $14.
  • Developed and maintained a robust vendor network, ensuring timely and cost-effective property repairs and maintenance.
  • Streamlined maintenance request workflows, decreasing response times by 22% and improving tenant satisfaction.
  • Oversaw major renovations across 4 properties while staying within budget, improving overall property quality and marketability.
  • Resolved product issue through consumer testing.
  • Implemented an energy-efficient initiative, ultimately reducing utility overhead by 19% across all managed properties.
  • Facilitated successful lease negotiations for 2 new tenants, contributing to a 35% occupancy rate across all managed units.
  • Collaborated with accounting teams to ensure the timely processing of rent payments, reducing late payments by 59% annually.
  • Oversaw property budget management, cutting operational costs by 41% via renegotiated vendor contracts and bulk purchasing agreements.

Affiliations

  • Lions Club
  • Serving on Housing and Urban Development (HUD) Committees/Programs
  • Energy Star Certification for Property Managers
  • Affiliate member of Columbus Chamber of Commerce Real Estate/Property Sector
  • National Association of Residential Property Managers (NARPM)
  • Affiliate of the Commercial Real Estate Women (CREW) Network
  • Certified Apartment Manager (CAM) through NAAEI
  • American Medical Informatics Association
  • Participation in Summit Group’s Sustainability Certification Program
  • International Council of Nurses

Certifications

  • Certified Apartment Manager (CAM) through framework
  • Financial Management Certificate in Real Estate by program
  • Rent Manager Software Certification method by category
  • Certified Manager of Maintenance (CMM) by method
  • Real Estate Salesperson License - Ohio
  • Contract Management and Negotiation Certification by Ironclad Systems
  • EPA Refrigerant Transition and Recovery Certification
  • Certified Public Accountant
  • Residential Management Professional (RMP) by National Association of Residential Property Managers (NARPM)
  • Fair Housing Compliance (FHC) Certification by method

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