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Skills

  • Process improvement
  • Business operations
  • Project organization
  • Knowledge of building codes
  • Organization
  • Emergency Response Protocol Implementation
  • Building operations
  • Client relationship management
  • Budgets
  • Business Development

Work Experiences

  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Examined operational data for its impact on ROI, identified trends, and made recommendations for changes.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Assessed properties, gathered information, and wrote reports about my findings for submission to Relief Property Manager every 6 months.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 12% or higher.
  • Collaborated with board members.
  • Managed property budgets, reviewed invoices, and kept track of costs.
  • Achieved a perfect compliance score in 2018.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Achieved results within 3 months.

Summaries

  • Relief Property Manager with 4 years of successful performance reporting and project management experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Responsible Property Manager dedicated to providing a safe and comfortable environment for residents while also advocating for the building board's needs.
  • Relief Property Manager who is communicative and has excellent customer service and client relations skills.
  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved full capacity for properties.
  • Clear understanding of client relations and team leadership as well as process improvement training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Relief Property Manager is a multi-talented Relief Property Manager who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Conducted comparative market analysis to set competitive rental rates, leading to a 56% boost in occupancy.
  • Trained and supervised a property management team of 10 staff, resulting in efficient day-to-day property operations and tenant satisfaction.
  • Successfully filled 6 vacant units within 10 months, earning positive feedback from property owners and tenants.
  • Led the digitization of property records, enabling quicker access to essential documents and improving operational efficiency.
  • Streamlined maintenance request workflows, decreasing response times by 22% and improving tenant satisfaction.
  • Oversaw property budget management, cutting operational costs by 41% via renegotiated vendor contracts and bulk purchasing agreements.
  • Increased NOI by 40% over 2016 through calculated budget management, cost reduction, and maximized rental income.
  • Negotiated and finalized contracts with maintenance vendors, resulting in an annual cost saving of $14.
  • Documented and resolved program which led to category.
  • Managed the daily operations and maintenance for 13 residential and commercial properties, achieving a 49% increase in tenant satisfaction.

Affiliations

  • International Association of Administrative Professionals
  • Student member of procedure Real Estate Development Club
  • Jaycees
  • Community Associations Institute (CAI)
  • Contributing writer to category
  • Participation in Summit Group’s Sustainability Certification Program
  • National Affordable Housing Management Association (NAHMA)
  • American Society of Safety Professionals
  • International Council of Nurses
  • Serving on Housing and Urban Development (HUD) Committees/Programs

Certifications

  • Certified Green Property Management (CGPM) by procedure
  • Fair Housing Act Specialist through metric or Meridian
  • Certified Public Accountant (CPA)
  • Residential Management Professional (RMP) by National Association of Residential Property Managers (NARPM)
  • National Apartment Leasing Professional (NALP) through initiative
  • Fair Housing Compliance (FHC) Certification by method
  • Microsoft Excel 2019 Expert Certification
  • Certified Apartment Manager (CAM) through framework
  • Real Estate Salesperson License - Ohio
  • CompTIA Network+

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