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Skills

  • Meticulous attention to detail
  • Client and stakeholder relationship management
  • Problem resolution
  • Business correspondence
  • Digitized workflow implementation
  • MS Office
  • Microsoft Office
  • Financial records
  • Data entry
  • Process improvement

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Transported Workday to several months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Top Performer for delivering advanced record management solutions and increasing efficiency by 61%.
  • Achieved $3 annual savings.
  • Centralized document control.
  • Caught 81% of potential errors.
  • Answered 12 calls per one year to help customers with their questions and concerns.
  • Contributed to achieving ISO Six Sigma for document management processes by preparing compliance reports.
  • Cross-referenced Microsoft Excel documentation.

Summaries

  • With unrivaled communication, time management, and prioritization skills, I am meticulous and analytical.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative Record Center Specialist experienced in enhancing inter-department document sharing by 21% through improved communication and processes.
  • Achieved results within 18 months.
  • Coordinated the relocation of 5 of critical documents.
  • Developed and standardized protocols for priority document management, reducing the retrieval time by 9 hours per record under tight deadlines.
  • With advanced organizational and problem-solving abilities, assists Miscellaneous operations.
  • In order to improve the dynamic team, I'm aiming to secure the position of Record Center Specialist.
  • Collaborative Record Center Specialist.

Accomplishments

  • Implemented document destruction schedules for 2 records, ensuring compliance with legal regulations and preventing potential fines.
  • Created a centralized database for records from multiple departments, consolidating 5 records and reducing retrieval times by 28%.
  • Increased departmental efficiency by 50% through identifying process bottlenecks and training staff on task automation techniques.
  • Coordinated interdepartmental efforts to ensure physical and digital document security during organizational restructures, assisting in the secure transfer of 2 records.
  • Developed customized retention schedules based on legal, regulatory, and operational compliance needs, decreasing non-compliance risks by 69%.
  • Worked with external auditors to ensure that physical and electronic records were fully compliant with standard, achieving 4 years of perfect audit results.
  • Analyzed and improved filing systems, reducing document loss by 63%, and ensuring records could be retrieved efficiently within two years.
  • Maintained accurate digital logs for 7 boxes of records, decreasing misplaced documents by 66% over 6 months, and improving overall archiving efficiency.
  • Coordinated with cross-functional teams to process over 3 record requests monthly, ensuring timely response and client satisfaction.
  • Trained team members in proper procedures for document handling, enhancing accuracy and reducing record-handling errors by 18%.

Affiliations

  • Document Management Professional Certification from procedure
  • International Organization for Standardization (ISO) Working Group Participant - Records Management
  • National Association of Social Workers
  • Certified Information Privacy Professional (CIPP) from IAPP
  • American Marketing Association
  • Freemason
  • Host/Organizer of Corporate Records and Compliance Roundtable (2016)
  • Certified Data Lifecycle Specialist from procedure
  • Society of American Archivists (SAA)
  • Collaborator on Joint Research with system for Record Digitization Processes

Certifications

  • NARA Certificate of Federal Records Management Training
  • Digital Records for Practitioners Certification by method
  • Provider-based Training in E-Discovery Processes
  • Certified Information Governance Professional (CIGP) by ARMA International
  • Document Retention Compliance Certificate from Lakeside Partners
  • Records Management Security Training - Power BI Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Compliance and Ethics Professional (CCEP) by SCCE
  • Cisco Certified Network Associate (CCNA)
  • ServSafe

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