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Skills

  • Process improvement
  • Administrative support
  • Non-conformance reporting
  • Process optimization
  • Statistical Process Control (SPC)
  • Dinner service planning
  • Extremely organized
  • Safety procedures
  • Food preparation
  • Internal auditing

Work Experiences

  • Finished procedure of project, which resulted in process.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Outlined remediation plans to standardize results in order to comply with regulatory requirements.
  • Monitored and enforced safe operating procedures and clean area mandates to meet regulatory requirements.
  • Kept my category knowledge up to date by doing risk assessment and stakeholder engagement.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Entered data into the Salesforce system, including payments, account information, and call logs.
  • Instructed Quality Assistants on how to use proper equipment and conduct product testing.
  • Assessed inventory and placed orders for lab supplies and materials on a one year basis.
  • Assisted various business groups with document organization and dissemination during acquisitions.

Summaries

  • Scrum Master certified
  • Design and development of successful program embedded software applications in the past.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Professional with 15 years of experience in the position of Quality Control Analyst.
  • Motivated Quality Assistant with experience managing large-scale projects, including budgeting and administration.
  • Knowledgeable about sampling and testing procedures in method environments, hardworking Quality Control Analyst.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Having worked in process settings for 4 years.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Quality Assistant.
  • Proficient in promoting framework by leveraging cross-functional collaboration and process improvement knowledge.

Accomplishments

  • Streamlined the use of defect tracking software, Power BI, resulting in faster root cause analysis and a 57% reduction in open defects.
  • Created and maintained a comprehensive defect-tracking system in Salesforce, reducing issue resolution time by 69% and increasing overall process transparency.
  • Conducted root cause analysis on recurring defects, reducing rework costs by 47% and improving first-pass yield by 60%.
  • Reviewed customer feedback and implemented corrective actions to resolve repeat issues, successfully lowering defect occurrence by 27% over 18 months.
  • Conducted weekly audits and inspections of manufacturing processes, ensuring ongoing compliance with internal and customer quality standards, reducing product recalls by 41%.
  • Collaborated with suppliers to enhance incoming material quality for method, reducing material issues by 43% and improving production throughput.
  • Managed internal and external quality audits, ensuring adherence to ISO/system requirements, which resulted in zero audit findings across 18 inspections.
  • Developed control plans for 16 different processes, ensuring standardization and process stability, leading to less rework and increased yield.
  • Implemented process audits for metric, leading to 74% fewer non-conformances during quarterly compliance checks.
  • Identified inefficiencies within the QA approval process, resolving bottlenecks and decreasing lead times by 5 in human resources.

Affiliations

  • Certified Six Sigma Yellow Belt - Developed a foundation in Six Sigma methodologies for reducing defects and improving processes.
  • Member, Production and Operations Management Society (POMS) - Collaborated with professionals focused on operations research and quality control.
  • Member, American Society for Quality (ASQ) - Actively participated in monthly workshops on quality management systems and process improvements.
  • Participant, Lean Six Sigma Green Belt Certification Program - Completed rigorous training focusing on continuous process improvements.
  • Volunteer, ASQ's Standards Development Committee - Supported initiatives to refine quality standards for manufacturing industries.
  • Participant, Quality by Design (QbD) Networking Group - Engaged in discussions on creating quality-centric product development methods.
  • Certified ISO Auditor - Successfully trained in conducting assessments to ensure compliance with ISO quality standards.
  • MPQ Certification, Measurement Process Qualification ServiceNow - Trained in ensuring measurement systems are precise for effective quality control.
  • Participant, Root Cause Analysis (RCA) Workshop - Refined skills in identifying causes of recurring production issues and minimizing defects.
  • Certified Quality Technician (CQT) - Demonstrated proficiency in quality inspection and foundational quality assurance principles.

Certifications

  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Apple Certified Associate (ACA)
  • First Article Inspection (FAI) Training Certification
  • Statistical Process Control (SPC) Certification
  • Certified Quality Inspector (CQI)
  • ServSafe
  • Certified in Production and Inventory Management (CPIM) – APICS
  • ISO/IEC 27001 Information Security Management Lead Auditor
  • Six Sigma Green Belt Certification

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