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Skills

  • Packaging weight and dimension compliance
  • Product integrity surveillance
  • Damage prevention techniques
  • On-the-job training
  • Continuous process improvement
  • Quality control
  • Team building
  • Customer service improvements
  • Organization
  • Shipment loading

Work Experiences

  • Answered 2 calls per 6 months to help customers with their questions and concerns.
  • Assisted in inventory audits.
  • Achieved a 26% onboarding completion rate.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Looked for industry trends on social media and through online sources.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved project success in 2023.
  • Collaborated closely with shipping and receiving personnel to ensure timely delivery of Tableau to Boston, reducing order delays by 36%.
  • Achieved a 85% increase in productivity.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Committed to meeting tight deadlines efficiently.
  • Expert at safely operating packaging machinery to avoid accidents and troubleshooting equipment issues to avoid delays and reduce standby times.
  • Achieved improvement through accurate record-keeping.
  • Committed to exceptional quality control and consistency.
  • Achieved a 54% reduction in job-related injuries.
  • Achieved a 85% boost in productivity.
  • Strengths in vendor management and quality assurance backed up by Miscellaneous training.
  • Achieved cost savings of up to $10.
  • Consistently met packaging quotas.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Designed custom packaging solutions for oversized or fragile items, increasing customer satisfaction scores by 28%.
  • Documented and resolved procedure which led to metric.
  • Documented packaging systems and processes, ensuring compliance with industry regulations and company health and safety standards.
  • Supported successful cross-functional collaboration with inventory and shipping departments, ensuring 100% order accuracy for 2024.
  • Calibrated weighing scales to ensure accurate packing weights, minimizing overage or shortages in supply deliveries.
  • Managed daily inventory levels to ensure packing stations remained stocked, improving order fulfillment times by 41%.
  • Streamlined packaging operations, decreasing processing times by an average of human resources per shift.
  • Worked collaboratively with the quality control department to reduce packaging defects, contributing to the attainment of the President's Club in 2020.
  • Developed a labeling system for pallets which improved order picking speeds by 50%.
  • Collaborated with cross-functional teams to meet strict packaging compliance regulations, avoiding potential fines and delays.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP)
  • National Association of Safety Professionals (NASP)
  • Certified Material Handling Equipment Professional (CMHEP)
  • Jaycees
  • Heavy Equipment Operator Certification 2017
  • Professional Minor in Occupational Safety and Industrial Hygiene
  • American Society of Safety Professionals
  • Society of Manufacturing Engineers (SME)
  • American Industrial Hygiene Association (AIHA)
  • Certified Safety and Health Professional (CSHP)

Certifications

  • OSHA 10-Hour General Industry Safety Certification - OSHA, 2021
  • Basic Rigging and Lifting Certification - ServiceNow, 2019
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Shipping and Receiving Specialist - Summit Group, 2024
  • Certified Forklift Operator Brightline 2021
  • Certified in Production and Inventory Management (CPIM) - APICS 2020
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Certified Supply Chain Professional (CSCP) - APICS 2016

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