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Skills

  • Project organization
  • 6 months safety audits
  • Safety incident reports
  • Process improvement
  • Emotional and psychological patient support
  • Facility safety enhancements
  • Paperwork preparation
  • Problem resolution
  • Observation protocol adherence
  • Risk mitigation strategies

Work Experiences

  • Consistently applied personalized safety interventions.
  • Contributed to corrective action plans.
  • Communicated findings effectively with medical teams.
  • Conducted safety assessments and made recommendations for alternative safety procedures.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Administered detailed incident reports.
  • Calmed aggressive patients.
  • Acknowledged with President's Club.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Adapted engagement techniques for clear understanding.

Summaries

  • Administered detailed incident reports using Power BI.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aiming to enhance patient well-being.
  • Prepared to bring 7 years of field experience and a dynamic, growth-oriented position to the table.
  • Collaborated with stakeholders to improve safety protocols.
  • Adept at maintaining patient observation technology systems.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven ability to improve and realign processes to meet safety and productivity objectives.
  • Award-winning Patient Safety Assistant.
  • Patient Safety Assistant with 11 years of successful strategic planning and data analysis experience.

Accomplishments

  • Supported the hospital’s mission of patient-centered care by consistently executing safety measures that reduced fall incidents by 21% annually.
  • Assisted in continuous safety audits which contributed to meeting accreditation requirements and increased patient safety standards.
  • Contributed to the successful implementation of hospital-wide falls prevention program, leading to a department-wide falls reduction of 26%.
  • Documented and resolved procedure which led to standard.
  • Escorted physically or mentally impaired patients for critical treatments, maintaining constant observation to prevent injuries or falls.
  • Received commendation from senior staff for quick intervention during a patient safety incident, preventing injury and mitigating potential harm.
  • Supported a zero-incident policy in a high-risk unit by maintaining continuous patient safety surveillance, responding swiftly to any emerging threats.
  • Provided real-time verbal and written handoff reports to incoming staff, ensuring continuity of patient care and upholding safety standards.
  • Monitored and supervised patients in isolation units for framework, ensuring full adherence to infection control measures.
  • Collaborated with interdisciplinary teams to carry out detailed risk assessments that reduced high-risk incidents by initiative department-wide.

Affiliations

  • National Patient Safety Foundation (NPSF)
  • National Association of Social Workers
  • American Red Cross – Clinical Disaster Response Program
  • Freemason
  • American Marketing Association
  • American Heart Association (AHA) Training Programs (BLS, ACLS, PALS)
  • Collaborative Alliance for Nursing Outcomes (CALNOC)
  • Basic Life Support (BLS) Certification
  • National Association of Healthcare Assistants (NAHCA)
  • Association for Professionals in Infection Control and Epidemiology (APIC)

Certifications

  • Trauma-Informed Care (TIC) Certification by Harbor & Co., 2024
  • Certified Professional in Healthcare Quality (CPHQ) by NAHQ 2015
  • Healthcare Provider Cardiopulmonary Resuscitation (CPR) Certification by Ironclad Systems, 2023
  • Advanced Cardiovascular Life Support (ACLS) Certification by the American Heart Association, 2015
  • CompTIA A+ Technician
  • OSHA Healthcare Safety Certification by Ironclad Systems, 2019
  • Certified in Suicide Prevention Techniques by Lakeside Partners, 2018
  • First Aid and CPR Certification by the American Red Cross, 2022
  • Certified Business Analysis Professional (CBAP)
  • Certified Emergency Psychiatric Preceptor (CEPP) by Meridian, 2021

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