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Skills

  • Retention strategies
  • Marketing understanding
  • Student reporting
  • Strategic planning
  • Order processing
  • Revenue generation
  • Cross-functional team collaboration
  • Client follow-up process optimization
  • Building Long-term Client Relationships
  • Common Core State Standards

Work Experiences

  • Acquired 13 new customers, resulting in 14% revenue for the team.
  • Addressed unique institution needs.
  • Adapted sales techniques for rural school districts.
  • Achieved efficiencies worth $5.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Advised rural schools on financing options.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.

Summaries

  • Highly skilled and knowledgeable in the techniques used to close sales.
  • A self-starting, results-oriented, and well-organized professional establishes an immediate rapport with customers.
  • Strengths in workflow optimization and performance reporting backed up by Education and Training training.
  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Costs were consistently reduced while profits were increased.
  • By cultivating client partnerships and loyalty, he is able to secure large, multi-year contracts.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Accomplished in facilitating high-impact training workshops, directly improving end-user satisfaction and boosting service renewals in the educational space.

Accomplishments

  • Managed 10 key accounts while advising educational clients on the best product mix, resulting in upselling of additional services worth 16.
  • Documented and resolved program which led to procedure.
  • Executed a targeted outreach campaign that led to 4 new educational partnerships in the Northeast within 6 months.
  • Designed and presented customized product demonstrations which led to the closure of 17 new long-term contracts.
  • Presented technical workshops to education professionals across the Southeast, resulting in a 50% increase in product usage.
  • Created and directed tailored sales strategies for charter schools, boosting revenue by 18 over 18 months.
  • Collaborated with cross-functional teams to improve CRM reporting accuracy, elevating lead conversion rates by 18%.
  • Led a team of 3 in developing a proposal for district-wide digital curriculum enhancement, resulting in an award of 10.
  • Established a mentorship program for new sales team members focused on effective multichannel engagement, increasing productivity by 70%.
  • Closed $15 in new educational sales through a combination of cold outreach and cross-selling with existing accounts.

Affiliations

  • American Medical Informatics Association
  • Education Marketing Association (EMA)
  • Project Management Institute
  • Kappa Delta Pi (International Honor Society in Education)
  • National Council for Accreditation of Teacher Education (NCATE)
  • Association for Supervision and Curriculum Development (ASCD)
  • LinkedIn EdTech Sales Group
  • EdTech Action Network
  • Association for Supply Chain Management (APICS)
  • Educational Technology Industry Network (ETIN)

Certifications

  • HubSpot Inbound Sales Certification – framework
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Sales Negotiation Strategies for Education Professionals – ServiceNow
  • SHRM Certified Professional (SHRM-CP)
  • Customer Success Management Certified Professional - Brightline
  • Educational Sales Leadership Development Program – system
  • Certified Public Accountant
  • Certified Education Technology Leader (CETL) – procedure
  • CompTIA Security+
  • ServSafe

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