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Skills

  • New product introductions strategies
  • P&L Management
  • Lean manufacturing principles
  • High attention to detail
  • Business Administration
  • Management information systems
  • Budget and expense management
  • Organization
  • Barcode Scanning Systems (Adobe Creative Suite)
  • Delivery scheduling

Work Experiences

  • Managed capital funding requests of up to $16 million from project approval to project closeout.
  • Oversaw the physical relocation of initiative facility, including floorplan design, wiring, and furniture placement, all while keeping transitional efficiency in mind.
  • Identified and resolved issues with team production and performance to maintain consistent quality levels.
  • Accomplished a reduction in shift changeover time.
  • Achieved full compliance with safety reviews.
  • Achieved a first response resolution rate of 59%.
  • Achieved a 19% reduction in unplanned costs.
  • Kept jobs moving by repairing program equipment and informing the system department of major machinery failures.
  • Was in charge of inventory and product stock, as well as developing and maintaining inventory controls, which resulted in cost savings and fewer overages.
  • Was in charge of all phases of production, including quality assurance and data analysis.

Summaries

  • Offering the ability to leverage trends across industries and markets to develop solutions and approaches aimed at increasing customer value and increasing company profitability.
  • Capable of supervising and directing the work of completion consultants and supervisors.
  • Supervisory standard with 4 years' experience supervising, scheduling, and directing employees.
  • Experienced Operations Manager and talented leader with 17 years of experience enhancing business plans and day-to-day activities through exceptional planning and problem-solving abilities.
  • Achieved 15% reduction in workforce incidents.
  • Clear understanding of cross-functional collaboration and client relations as well as project management training.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Employees are directed and motivated to meet challenging performance and quality goals.
  • Within Miscellaneous, senior Overnight Shift Leader and outstanding performer in cross-functional collaboration and performance reporting.
  • Achieved 49% improved staff coverage.

Accomplishments

  • Resolved overnight staffing issues, maintaining operational efficiency with minimal notice during peak turnover periods.
  • Executed Asana quality checks hourly during overnight shifts, reducing defects by 49%.
  • Implemented safety protocols for overnight staff, reducing workplace incidents by 66%.
  • Documented and resolved system which led to method.
  • Successfully decreased overnight processing time by 65% through process optimization and streamlined workflows.
  • Led the transition to a new ServiceNow system during overnight hours, completing the upgrade 19% earlier than projected.
  • Provided real-time troubleshooting and decision-making on-the-fly to operational challenges during overnight shifts, minimizing operational downtime by 6 minutes per occurrence.
  • Proactively addressed and resolved category during overnight operations, saving over 6 in labor and material costs.
  • Effectively coordinated with day-shift leaders to ensure a seamless transition, minimizing downtime between shifts by 57% minutes.
  • Analyzed overnight shift performance data, leading to a 56% improvement in output by adjusting workflow processes.

Affiliations

  • Certified Team Leader Program through Vantage 2017
  • Industrial Emergency Response Training Program 2018, offered by Harbor & Co.
  • American Society of Safety Professionals
  • Workforce Optimization and Motivational Strategies Group within program
  • National Association of Social Workers
  • Institute of Industrial and Systems Engineers (IISE) - Workforce Optimization Group
  • Retail Management Academy – Certification in Overnight Operations Excellence 2023
  • American Society of Safety Professionals (ASSP) – Emergency Response Leadership Forum
  • Society of Human Resource Management
  • Energy Efficiency in Industry Association working group, reducing overnight energy use

Certifications

  • Apple Certified Associate (ACA)
  • ServSafe Manager Certification - National Restaurant Association
  • Certified in Logistics, Transportation, and Distribution (CLTD) - ASCM
  • Google Certified Professional Cloud Architect
  • Night Shift Safety and Operations Training Certification – Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Emergency Action Plan (EAP) Certification – Lakeside Partners
  • Certified Public Accountant
  • Conflict Resolution and Management Certification - Vantage

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