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Skills

  • Competitive analysis implementation
  • Adult learning theories
  • Problem resolution
  • Staff development plans
  • Communications
  • Employee performance tracking
  • Cross-functional team collaboration
  • Facilitating executive level discussions
  • Employee retention strategies
  • Supervision

Work Experiences

  • Taught a variety of courses focusing on category, program, and system topics in order to improve communication, teamwork, and group performance.
  • Aligned policies with corporate objectives.
  • Used a variety of training methods to diversify instruction, strengthen learning opportunities, and improve program success.
  • Achieved a 59% internal hire rate for managerial positions.
  • Created surveys to identify training needs based on projected production processes and changes.
  • Collaborated with external vendors to deliver state-of-the-art training programs, leading to a 56% improvement in post-assessment results.
  • Drove departmental performance and service level achievement through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Analyzed departmental performance metrics.
  • Championed continuous improvement.
  • Implemented new learning strategies based on the skill levels of the employees.

Summaries

  • Achieved a 40% improvement in leadership certifications.
  • Adaptive Executive Development Program Trainee with a commitment to fostering leadership growth, enhancing post-assessment results by 34% through partnerships with industry-leading training vendors.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 81% gains in operational efficiency.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • With excellent organizational skills and a big-picture approach, I am a decisive leader and complex problem-solver.
  • Accomplished at managing cross-functional corporate events, organizing large-scale engagements for over 17 professionals while driving key leadership outcomes.
  • In-depth knowledge of the Miscellaneous.
  • Clear understanding of project management and budget management as well as team leadership training.
  • Expert in developing curricula and training programs that are aligned with clients' strategic goals, mission, and vision, as well as continuously looking for ways to improve service delivery.

Accomplishments

  • Collaborated with team of 9 in the development of system.
  • Researched competitive benchmarks to develop a more effective leadership development curriculum, resulting in 13 successful program graduates advancing to managerial roles.
  • Partnered with external consultants to evaluate leadership programs, incorporating best practices from Miscellaneous resulting in 25% process improvement.
  • Led a pilot training program aimed at streamlining leadership competency development, reducing training costs per employee by 25%.
  • Leveraged data analytics to improve training effectiveness, leading to a 30% rise in post-workshop performance assessments.
  • Secured ITIL for all leadership course graduates, ensuring industry-standard recognition for skill competencies gained.
  • Led cross-functional teams to design scalable development programs, resulting in 85% reduction in talent turnover across human resources in 2018.
  • Documented and resolved system which led to program.
  • Developed and launched leadership development bootcamp, which enhanced the competency score of management trainees by 25%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Management Association (AMA)
  • Project Management Institute
  • National Association of Social Workers
  • American Society for Training & Development (ASTD)
  • The Center for Creative Leadership (CCL)
  • National Association for College Admission Counseling (NACAC)
  • Freemason
  • Corporate Diversity and Talent Leadership Forum
  • Society of Human Resource Management
  • Toastmasters

Certifications

  • Advanced Management Program Certification - system
  • Leadership Development Program Certificate - system
  • Certified Professional in Learning and Performance (CPLP) - Brightline
  • Certified Public Accountant (CPA)
  • Strategic Planning and Execution Professional (SPEP) - Beacon Labs
  • Google Certified Professional Cloud Architect
  • Certified Change Management Practitioner (CCMP) - Brightline
  • Coaching for Leadership and Teamwork Program - Northwind
  • Human Capital Strategist (HCS) - Vantage
  • First Aid/CPR Certified

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