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Skills

  • Warehouse operations
  • Data entry (inventory updates)
  • CCTV
  • Loss prevention
  • RFI Scanners
  • Process improvement
  • Inventory management
  • Customer experience optimization
  • Shipment processing
  • Training program development

Work Experiences

  • Collaborated with cross-departmental teams.
  • Assisted with the introduction of RFID technology.
  • Assisted customers with their purchases, including payment processing and item bagging.
  • Captured $8 in additional monthly sales.
  • Advised on reordering strategies.
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
  • Consulted with customers to locate hard-to-find items, utilizing online inventory tools and increasing customer satisfaction by 69% %.
  • Achieved a 57% improvement in inventory accuracy.
  • Achieved a 69% faster product cycle-time.
  • Collaborated with purchasing teams.

Summaries

  • Results-oriented Miscellaneous professional with performance reporting, risk assessment, and performance reporting strengths.
  • Dedicated worker who is able to arrive on time and has a pleasant demeanor.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Merchandise Flow Associate and team leader with 4 years of experience in method settings.
  • Project management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Multilingual and fluent in Japanese and Portuguese, with a strong grasp of cultural differences.
  • Communicative and team-oriented, with Power BI expertise.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • By quickly locating items, we were able to increase customer loyalty.
  • Strategic thinker with expertise in project management.

Accomplishments

  • Directly managed the workflow and organization of 8 perishable/non-perishable inventory items, ensuring adherence to company safety and FIFO protocols.
  • Saved 17 labor hours weekly by designing a more efficient shelving and labeling system for slow-moving products.
  • Implemented a new barcode scanning system, improving product flow from receiving to shelves by 32% while enhancing accuracy and reducing stock discrepancies.
  • Developed an Excel-based inventory tracking system, improving stock visibility and reducing manual tracking errors by 40%.
  • Trained and supported onboarding staff, resulting in a 49% reduction in training time and achieving quicker integration of new team members into stocking operations.
  • Collaborated with supply chain vendors to improve delivery timeliness, helping reduce delayed stock arrivals by 18 days during holiday rush.
  • Analyzed historical sales patterns to optimize replenishment of high-demand products, leading to a 44% increase in in-stock rates during peak seasons.
  • Streamlined the supply chain process for QuickBooks, cutting lead time from suppliers by 6 days and increasing availability on the sales floor.
  • Tracked inventory discrepancies and worked collaboratively with the receiving department to resolve issues, achieving a 77% reduction in errors.
  • Worked closely with management to plan and execute floor resets for seasonal promotions, leading to a 57% increase in customer interest and sales.

Affiliations

  • Volunteer, Retail Event Planning Committee, 2017
  • Active Member, Institute of Organizational Management, 2017 – Present
  • Member, National Association for Retail Marketing Services, 2023 – Present
  • Intern, Retail Operations Strategy Group, Vantage, 2017
  • Attendee, Regional Retail Innovation Summit, 2024
  • Member, State Retail Merchandising Association, Austin, 2018 – Present
  • Certified, Inbound Logistics Program for Retailers, 2023
  • Member, Association of Professional Inventory Specialists, 2017 – Present
  • Attendee, Retail Inventory Management Conference, 2016, Austin
  • Alumni, metric Department of Retail and Supply Chain Management, procedure

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Retail Leadership Certification by National Retail Federation (NRF)
  • Certified Public Accountant (CPA)
  • Retail Management Certification Program by system
  • Association for Project Management (APM)
  • Certified Logistics Associate (CLA) by Manufacturing Skill Standards Council (MSSC)
  • SAP Certified Application Associate
  • Certified Process Excellence Professional for Retail Operations by Beacon Labs
  • Preventing Loss & Theft Certification by National Association of Retail Management
  • Salesforce

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