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Skills

  • Incident management and resolution
  • Emergency response coordination
  • Organization
  • Investigation and troubleshooting of pipeline issues
  • Blueprint and pipeline map reading
  • Gas leak detection and inspection
  • ADR (Automated Data Recorder) Operations
  • Collaboration with engineers and field technicians
  • Project organization
  • Collaboration with utility companies

Work Experiences

  • Built strong relationships with utility workers.
  • Collaborated with fire departments.
  • Solved program issues, improved operations, and provided excellent customer service.
  • Achieved a 67% reduction in false positive leak reports through more advanced calibration and maintenance of detection equipment.
  • Achieved reduction over 6 months.
  • Analyzed complex pipeline networks and provided actionable recommendations that minimized leak occurrence by 66% over the past year.
  • Set up appliances like water heaters, filters, and dishwashers with the proper settings to maximize performance.
  • Looked for industry trends on social media and through online sources.
  • Achieved Outstanding Service Award for timely service.
  • Achieved this within two years.

Summaries

  • Applied root cause analysis.
  • Conducted diligent assessments.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Leak Surveyor with leadership experience.
  • Certified in PMP, I excel at conducting precise gas leak surveys, achieving program% accuracy and helping teams stay compliant with federal and state safety regulations.
  • Certified PMP Leak Surveyor.
  • Assessed over 11 miles of pipeline.
  • Strong attention to detail, excellent inspection skills, and a customer-focused attitude.
  • Accomplished Leak Surveyor with leadership experience, having supervised teams of up to 16, ensuring zero safety incidents for the past year and maintaining operational excellence.
  • Achieved system% accuracy.

Accomplishments

  • Trained and supervised a field team of 15 surveyors, ensuring consistent accuracy in leak detection methods.
  • Conducted drone-assisted aerial leak surveys covering 12 miles, increasing daily survey capacity by 44%.
  • Drove project completion efficiency by collaborating with cross-functional teams, leading to President's Club for initiative.
  • Optimized leak detection routes reducing survey distance by 17% and cutting operational costs by $17 annually.
  • Introduced infrared technology to detect minute discrepancy points, improving leak identification success rate by 32%.
  • Instrumental in shaping company-wide leak detection KPIs by using data from 3 past surveys to develop measurable benchmarks.
  • Collaborated with team of 13 in the development of method.
  • Redesigned leak detection processes based on analysis, cutting false alarms by 47% and improving follow-up accuracy.
  • Developed a technician training program resulting in a 64% increase in new recruits' detection accuracy within three years.
  • Authored technical whitepapers on advanced infrared leak detection methods, influencing adoption of the technology company-wide.

Affiliations

  • Toastmasters
  • Collaboration with Local Office of Emergency Services (OES) for Hazard Response Training
  • Professional Affiliate - the Southeast Gas Leak Survey Association
  • Project Management Institute
  • Associate of Gas Integrated Safety Association
  • Association for Computing Machinery
  • International Pipeline & Offshore Contractors Association (IPLOCA)
  • Council for Gas Leak Detection and Safety Standards
  • Participated in the National Pipeline Safety Awareness Program
  • National Association of Social Workers

Certifications

  • ADR (Automated Data Recorder) Specialist Certification
  • Certified Gas Leak Detection Technician (CGLDT)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ASNT NDT Level II Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Leak Detection & Quantification (LDQ) Expert Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Leak Detection and Repair (LDAR) Technician Certification

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