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Skills

Escalation management and problem-solving
Relationship development
Supervision
Operational improvement
Continuous improvement methodologies
Hazardous material handling
OSHA compliance and regulation adherence
Problem resolution
Customer service orientation
Infection control collaboration

Work Experiences

Achieved Employee of the Year recognition for operational efficiency.
Achieved high engagement levels.
Collaborated with cross-functional teams to revamp hospital waste management protocols, reducing biohazard disposal costs by $10.
Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety.
Transported Power BI to three years customer locations.
Achieved Six Sigma.
Achieved a consistent 7% compliance rate.
Achieved a 80% improvement in audit outcomes.
Achieved Innovation Award for green healthcare operations.
Used best maintenance and safety practices with a 16% incident rate.

Summaries

Hardworking and conscientious when it comes to developing and enforcing maintenance schedules.
Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
Within Miscellaneous, senior EVS Supervisor and outstanding performer in team leadership and performance reporting.
Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
Achieved 49% landfill waste diversion.
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Expertise in identifying and eliminating safety hazards with a proven track record.
Achieved an uptick of 23% in response times to service requests.
Maintenance Supervisor with 5 years of experience supervising janitorial and maintenance tasks.
Costs were consistently reduced while profits were increased.

Accomplishments

Developed and standardized cleaning schedules, improving room turnover time by 21% without impacting quality of service.
Standardized team operational procedures, reducing instances of cross-contamination-related issues by 36%.
Led preventative maintenance programs for custodial equipment, minimizing equipment downtime by 53% over 18 months.
Created a performance evaluation system resulting in a 61% improvement in individual task completion rates.
Collaborated with an interdisciplinary team to implement new infection control measures which resulted in a 29% decrease in hospital-acquired infections.
Collaborated with team of 18 in the development of framework.
Optimized supply chain and vendor relationships, resulting in a $2 reduction in annual supply cost expenditures.
Managed facilities sanitation for human resources, maintaining a perfect safety record with zero findings during system audits.
Introduced automation in inventory management through Power BI, leading to the prevention of stockouts and a 34% reduction in over-ordering.
Resolved product issue through consumer testing.

Affiliations

Freemason
Global Biorisk Advisory Council (GBAC) - For biohazard response, remediation knowledge, and certifications in hazardous material handling.
Society of Human Resource Management
Health Facilities Institute (HFI) - Access to workshops on maintaining a safe and sanitized physical environment in healthcare facilities.
Infection Prevention Society (IPS) - Best practices and regulatory compliance in hospital infection prevention and control.
Hospital Quality Institute Educational Courses - Forums and workshops on improving patient care quality through environmental health services.
Council of Occupational Education (COE) Workshops - Specific programs tailored to enhance management skills in hazardous material handling.
Healthcare Compliance Association (HCCA) - Ensures compliance with ever-evolving healthcare regulations and legal standards.
Environmental Health and Safety (EHS) Alliance Member - Get updates on the latest regulations on environmental safety in workplace settings.
Rotary International

Certifications

APPA Leadership in Educational Facilities Certification
Project Management Professional (PMP)
Infection Control Risk Assessment (ICRA) Certification for Healthcare Construction
Hospitality Management Certification
SHRM Senior Certified Professional (SHRM-SCP)
CompTIA A+ Technician
Google Certified Professional Cloud Architect
Vendor Contract Management Certification
Certified Medical Office Manager (CMOM)
Leadership and Team Development for Managerial Success

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Oct, 2023

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