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Skills

  • KPI Tracking and Reporting
  • Cross-functional communication
  • Process improvement
  • Supervision
  • Supply chain optimization
  • Data-driven decision making
  • Escalation management and problem-solving
  • Project organization
  • Employee scheduling
  • Inventory replenishment

Work Experiences

  • Used best maintenance and safety practices with a 16% incident rate.
  • Achieved 50% fewer workflow bottlenecks.
  • Achieved resolution within two years.
  • Achieved high engagement levels.
  • Boosted staff morale.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Adjusted cleaning schedules for high-traffic areas.
  • Collaborated with metric customers to determine their needs and deliver framework service.
  • Achieved Innovation Award for green healthcare operations.
  • Collaborated with cross-functional teams to revamp hospital waste management protocols, reducing biohazard disposal costs by $10.

Summaries

  • Achieved an uptick of 23% in response times to service requests.
  • Accomplished this in 6 months.
  • Accelerated onboarding times.
  • Accomplished supervisor with a strong track record of overseeing EVS teams in category, contributing to a 42% reduction in infection rates through improved cleaning schedules and disinfection protocols.
  • Achieved 31% improvement in task completion efficiency.
  • Consistently maintained a cleanliness score of 2%.
  • Conducted thorough inspections.
  • Achieved Six Sigma.
  • Consistently drove a 43% improvement in quality audit outcomes.
  • Within Miscellaneous, senior EVS Supervisor and outstanding performer in team leadership and performance reporting.

Accomplishments

  • Implemented a new chemical management strategy that reduced waste by 46% and lowered facility supply costs by $6 annually.
  • Resolved product issue through consumer testing.
  • Supervised a team of 2 custodial staff across 15 hospital sites to ensure compliance with CDC sanitation guidelines.
  • Played a key role in a strategic task force aimed at reducing overall hospital energy consumption, contributing to an annual savings of $5.
  • Collaborated with team of 18 in the development of framework.
  • Trained and mentored new hires, reducing onboarding time by 53% and improving retention rates in the first year by 69%.
  • Managed facilities sanitation for human resources, maintaining a perfect safety record with zero findings during system audits.
  • Coordinated with the maintenance and procurement teams for upgrading equipment, reducing downtime for essential cleaning operations by 80%.
  • Developed and standardized cleaning schedules, improving room turnover time by 21% without impacting quality of service.
  • Reviewed vendor contracts and negotiated new terms, saving the department $8 annually on supply procurement.

Affiliations

  • Occupational Safety and Health Administration (OSHA) Certification Program - Continuous learning in advanced safety and health protocols.
  • Project Management Institute (PMI) Member - For project management skills applicable to EVS process optimizations and benchmarking.
  • Association for Computing Machinery
  • Council of Occupational Education (COE) Workshops - Specific programs tailored to enhance management skills in hazardous material handling.
  • Infection Prevention Society (IPS) - Best practices and regulatory compliance in hospital infection prevention and control.
  • Project Management Institute
  • American Hospital Association (AHA) - Membership to stay updated on hospital operations, compliance, and safety standards.
  • Rotary International
  • International Sanitary Supply Association's Cleaning Management Institute (CMI) - Provides leadership certification in cleaning and maintenance management.
  • American Medical Informatics Association

Certifications

  • Certified Facility Manager (CFM)
  • Facilities Management Professional (FMP)
  • Hospitality Management Certification
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Professional Maintenance Manager (CPMM)
  • Salesforce
  • Certified Environmental Services Manager (CESM)
  • CompTIA Network+

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