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Skills

  • Healthcare IT consultation
  • Relationship development
  • PACS integration optimization
  • Healthcare systems documentation management
  • Technical issues analysis
  • First Aid/CPR
  • MS Office
  • Project organization
  • Data migration techniques
  • Escalation management during Go-Live

Work Experiences

  • Championed knowledge transfer efforts during Go-Live, training cross-functional staff on Epic Radiant configuration, ensuring 48% self-sufficiency post-Go-Live.
  • Achieved all projected timelines.
  • Accomplished results just three years after launch.
  • Based training on end-user workflows.
  • Achieved target by initiative.
  • Described framework solutions to customers to aid in problem resolution.
  • Achieved a 37% reduction in lost imaging orders.
  • Co-facilitated a detailed root cause analysis of Radiant system issues that arose throughout multiple Go-Live launches, reducing time to ticket resolution by 24%.
  • Assessed existing practices before Epic Radiant deployment.
  • Used budget management and quality assurance to maintain servers and systems, ensuring that networks remained fully operational during peak periods.

Summaries

  • Excellent EPIC Radiant Go-Live Consultant with 7 years of experience providing exceptional support to users at all levels.
  • Permissions, filters, and file sharing are all skills she possesses.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Achieved 62% faster response times in radiology departments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Subject matter expert on Salesforce with exceptional skills and knowledge in data analysis.
  • Achieved 62% fewer outages post-launch.
  • Achieved 67% proficiency gain among radiology staff.
  • Accomplished in reducing imaging turnaround times by 76% post-Go-Live, utilizing robust performance monitoring and issue resolution methodologies in radiology departments.

Accomplishments

  • Managed change control processes before, during, and after Epic Radiant Go-Live, ensuring full compliance with industry regulations and standards.
  • Optimized radiology worklists within Epic Radiant, reducing the turnaround time for diagnostic reports by 11 hours at procedure.
  • Streamlined PACS archiving and image retrieval workflows by developing Radiant custom builds, cutting access times by 15 seconds on average.
  • Resolved product issue through consumer testing.
  • Spearheaded Epic Radiant Go-Live at system, achieving a 52% reduction in imaging workflow delays and optimizing radiology operations.
  • Collaborated with IT teams to build and validate radiology-specific Radiant tools, increasing overall system response time by 43%.
  • Provided Epic Radiant training and user support to 6 healthcare professionals, gaining a 17% improvement in system adoption post-Go-Live.
  • Successfully mapped radiology workflows to the Radiant system during Go-Live, resulting in 67% acceleration of imaging turnaround times at Austin.
  • Led ongoing post-Go-Live optimization efforts, implementing workflow enhancements that increased daily radiology throughput by 13 cases.
  • Delivered post-Go-Live optimization for Epic Radiant at framework, increasing radiology department efficiency by 79% within 2 months.

Affiliations

  • Radiology Integration Focus Group (2015, Seattle)
  • Association for Data and Image Migration Professionals (2020)
  • American Society of Safety Professionals
  • Freemason
  • Jaycees
  • Image and Workflow Review Board at category
  • American Marketing Association
  • Society of Human Resource Management
  • Credentialed Epic Radiant Team Member - CPA, 2018
  • Project Management Institute

Certifications

  • Epic Application Coordinator Certification – Radiant
  • Advanced Imaging Workflow Implementation (AIWI) Certification
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Epic Orders and Clinical Informatician Certification
  • CompTIA Security+
  • Health Information Technology Professional (HIT Pro)
  • Certified Business Analysis Professional (CBAP)
  • Certified Imaging Workflow Analyst
  • CompTIA Network+

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