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Skills

  • Data interpretation
  • Defect rate reduction strategies
  • ISO process certification preparation
  • Manufacturing process auditing
  • Budgets
  • Corrective actions
  • Customer complaint resolution
  • First Aid/CPR
  • Technical troubleshooting
  • Materials inspections

Work Experiences

  • Provided project updates and consultation as a liaison between quality control and other departments and contractors.
  • Achieved early detection of non-conforming processes.
  • Conducted supplier risk evaluations and implemented quality assurance processes that improved supplier reliability by 19% across 2 regions.
  • Oversaw testing procedures and ensured that tests were carried out in accordance with item specifications and protocol.
  • Boosted quality tracking efficiency by 30%.
  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Conducted training on continuous improvement practices.
  • Collaborated closely with R&D on new product designs, improving overall manufacturability and reducing defect potentials by over 65% pre-launch.
  • Collaborated with cross-functional teams.
  • Analyzed materials, components, and products that were in the process of being made as well as those that were finished.

Summaries

  • Strengths in team leadership and vendor management backed up by Miscellaneous training.
  • Achieved consistent 30% improvements in quality performance through collaboration across engineering and production teams, integrating corrective actions seamlessly into workflows.
  • Accomplished at developing KPI-driven quality metrics that resulted in a 16% reduction in defects and a 29% increase in production yield accurate metrics over a span of 10 months.
  • Costs were consistently reduced while profits were increased.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved consistent 54% improvements in quality performance.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished in regulatory compliance oversight, consistently delivering robust risk assessments and aligned processes, reducing risk of fines or recalls by $10 annually.
  • Experienced Quality Control Analyst with a track record of using hands-on inspections, testing methods, and data analysis to improve products and procedures.
  • Addressed defects faster.

Accomplishments

  • Led internal audits for ISO procedure compliance, ensuring a 56% pass rate on all external inspections.
  • Developed customer feedback analysis report that directly contributed to a 33% reduction in customer complaints.
  • Introduced automated reporting for KPI tracking, improving decision-making response time across 2 departments.
  • Documented and resolved process which led to procedure.
  • Reduced process waste by 37% by re-engineering quality control procedures, saving $6 annually.
  • Minimized delays by 63% through streamlined quality assurance reviews for Asana, accelerating time to market.
  • Helped achieve a 15% increase in first-pass yield by refining quality procedures and enhancing operator training.
  • Resolved product issue through consumer testing.
  • Successfully led a 17-person team through change management efforts that resulted in process improvements across multiple departments.
  • Developed training programs to enhance staff expertise in ISO initiative, resulting in a noticeable improvement in audit outcomes.

Affiliations

  • International Organization for Standardization (ISO) Committee Member
  • Quality Assurance and Control Professionals Group
  • Risk Management Society (RIMS)
  • Quality Process Improvement Alliance
  • Toastmasters
  • Freemason
  • Lions Club
  • American Marketing Association
  • International Society of Six Sigma Professionals (ISSSP)
  • Society of Human Resource Management

Certifications

  • Certified in Production and Inventory Management (CPIM) - Harbor & Co. 2024
  • Salesforce
  • Certified ISO 14001 Lead Auditor - Meridian
  • Certified Business Analysis Professional (CBAP)
  • Certified Kaizen Facilitator - 2020
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Quality Management Systems Internal Auditor - Summit Group

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