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Skills

  • MS Office
  • Capacity planning
  • Relationship building
  • Client relationship management
  • Advanced Excel and data analysis
  • Communications
  • Program equipment
  • Inventory management
  • Process optimization
  • Human resources management

Work Experiences

  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Oversaw the efficiency of risk assessment and vendor management on method shift, supervising 12 employees.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Used data analysis and cross-functional collaboration to cultivate and strengthen long-term client relationships.
  • Implemented cutting-edge programs, such as the standard program, to boost employee retention and reduce turnover.
  • Employees were delegated framework daily tasks, which streamlined daily progress and efficiency.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Was able to save money by effectively negotiating contracts for more favorable terms.

Summaries

  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Accomplished in improving budgeting practices across 9 units, resulting in $14 in operational savings over metric by reducing inefficiencies.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Clear understanding of strategic planning and vendor management as well as cross-functional collaboration training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to providing excellent metric services and efficient conflict resolution.
  • A pleasant personality and a customer-focused background, as well as knowledge of data analysis.
  • Professional with exceptional sales, performance reporting, and risk assessment abilities.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.

Accomplishments

  • Collaborated with HR to revamp the division's workforce planning strategies, reducing employee turnover by 40% over a 2022-year period.
  • Designed and managed a centralized logistics system that decreased delivery times across the West Coast by 43% while reducing transportation costs.
  • Implemented comprehensive workforce planning initiatives, reducing overtime expenses by 20% and optimizing staffing schedules.
  • Enhanced vendor performance by introducing a tiered evaluation system, resulting in improved turnaround times by 28% and a 22% cost reduction.
  • Championed a company-wide continuous improvement methodology, contributing to a 36% improvement in employee productivity and reduced downtime.
  • Reduced annual operating costs by $3 through strategic contract renegotiation and vendor relationship management.
  • Documented and resolved procedure which led to method.
  • Created and delivered communication plans which aligned corporate goals with divisional KPIs, increasing departmental goal alignment by 29% %.
  • Achieved 28% compliance audit success rate by implementing robust regulatory frameworks and proactively addressing gaps in operational oversight.
  • Directed the implementation of system across multiple divisions, which enhanced cross-functional collaboration and reduced project lead times.

Affiliations

  • International Association of Administrative Professionals
  • Leadership Fellow, Harvard Business School Executive Education – Operations Leadership
  • Toastmasters
  • Member, Operations Management Association (OMA)
  • Affiliate, Project Management Institute (PMI) – Change Management Chapter
  • Certified Member, Institute for Supply Management (ISM) – CPA
  • Chartered Management Institute (CMI) - Professional Member
  • Member, Professional Pricing Society (PPS)
  • Society of Women Engineers
  • Co-Leader, Lean Enterprise Institute (LEI) Portland Chapter

Certifications

  • Certified Operational Risk Manager (CORM) - method
  • Certified Maintenance & Reliability Professional (CMRP) - SMRP
  • Cisco Certified Network Associate (CCNA)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – ASQ
  • Diploma in Business Process Management - procedure
  • Professional in Human Resources (PHR) - standard
  • Certified Energy Manager (CEM) – AEE Association of Energy Engineers
  • CompTIA Network+
  • ISO 9001: Quality Management Systems Certification - system
  • Certified ScrumMaster (CSM) – Scrum Alliance

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