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Skills

  • Metric marketing
  • Market research
  • KPI monitoring
  • Pipeline management
  • Product promotions
  • Lead generation
  • Organization
  • Revenue generation
  • Budgets
  • Customer relations

Work Experiences

  • Built relationships with national retailers in the Southwest.
  • Achieved $6 in revenue growth over target.
  • Analyzed KPI trends and customer purchase patterns to refine go-to-market strategy, resulting in a 49% improvement in conversion rates.
  • Increased the team's revenue by over $12 in sales.
  • Actively collaborated with legal teams.
  • Collaborated with product development teams to provide customer-driven insights, leading to the launch of ServiceNow which added $16 in new business.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Collaborated with product and customer support teams.
  • Addressed each customer's needs and desires in order to make appropriate product recommendations.
  • Schedule appointments with potential and current customers to promote new products and services.

Summaries

  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • With a background in marketing and sales of 6 products by informing customers of product benefits, risk assessment and performance reporting, enthusiastic sales expert with a background in marketing and sales of 13 products by informing customers of product benefits, performance reporting and quality assurance.
  • Proactive National Account Specialist with 4 years of experience perceiving and addressing customers' needs to generate sales.
  • Costs were consistently reduced while profits were increased.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Accomplished relationship builder and problem solver, contributing to repeat business and account growth by 23% through custom-tailored solutions.
  • Detail-oriented with a knack for streamlining sales processes to boost profits.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.

Accomplishments

  • Collaborated with the product team to fine-tune offerings based on market feedback, increasing national product sales by 49%.
  • Created a detailed competitor analysis that helped reallocate the client's budget for maximum ROI, leading to $11 improvement in product portfolio performance.
  • Co-led a cross-regional sales initiative resulting in a $9 year-over-year revenue growth from tier 1 national accounts.
  • Collaborated cross-functionally with operations and fulfillment to streamline national distribution processes, improving order accuracy by 83%.
  • Won President's Club for outstanding sales performance, exceeding revenue by $15 across key national accounts in 2017.
  • Developed cross-promotional packages in partnership with national retailers, increasing market share and boosting revenue by $5 over three years.
  • Formulated a new client onboarding process that reduced onboarding time by 11 days while increasing initial product adoption rates by 72%.
  • Directed the implementation of targeted upsell opportunities based on account insights, resulting in $17 in additional revenue from existing clients.
  • Led the implementation of a new national sales strategy, driving $11 in new business and exceeding revenue projections by 74%.
  • Developed and monitored KPIs across national accounts, aligning them with strategic objectives to boost profitability by $5 within two years.

Affiliations

  • American Medical Informatics Association
  • Certified Business Relationship Manager (CBRM)
  • Society of Women Engineers
  • Lions Club
  • National Association of Social Workers
  • Chief Sales Officer Council
  • The Account Management Academy
  • National Alliance of Sales and Account Management (NASAM)
  • Freemason
  • Sales Management Association (SMA)

Certifications

  • Certificate in Business Communications by system
  • Salesforce
  • Certified Public Accountant (CPA)
  • Customer Success Leader Certification by Winning by Design
  • Sales and Account Management Masterclass by framework
  • Certified International Sales Professional (CISP) by NISP
  • Certified Revenue Cycle Representative (CRCR) by Healthcare Financial Management Association
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Sales Enablement Professional (CSEP)
  • Certified Partner Relationship Manager (CPRM)

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