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Skills

  • Data-driven decision making
  • First Aid/CPR
  • Problem resolution
  • Community partnership building
  • Change Management
  • Conflict resolution and mediation
  • Financial administration
  • Business Development
  • Business Planning
  • Budgets

Work Experiences

  • Championed the integration of culturally responsive teaching practices, boosting student satisfaction by 81%.
  • Led performance initiatives that resulted in a 8% increase in revenue.
  • Completed project management under budget and on time in order to meet project objectives.
  • Conducted in Austin.
  • Was in charge of the standard division's production, circulation, marketing, advertising, and new product development, among other things.
  • Achieved enrollment increase by 2016.
  • Achieved a 57% success rate in audits.
  • Achieved recognized excellence in program innovation.
  • Delivered actionable insights.
  • Created a data analytics system to track the impact of services, resulting in actionable insights that improved student outcomes by 15%.

Summaries

  • Within Miscellaneous, senior Director of Educational Opportunity Center and outstanding performer in client relations and project management.
  • Dedicated executive with 18 years of Miscellaneous experience.
  • Achieved results from 2023 to 2016.
  • Achieved a 33% increase in student recruitment.
  • Achieved retention improvement of 37% over metric.
  • With accomplishments in sales, marketing, advertising, and executive management, she is forward-thinking and proactive.
  • Achieved a 84% success rate in federal program audits.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 13-year career.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Awarded over $10 in federal grants.

Accomplishments

  • Collaborated with team of 3 in the development of metric.
  • Implemented a robust risk management policy, reducing potential compliance-related risks by 19% over 2021 period.
  • Spearheaded data analysis for program outcomes, demonstrating a 72% improvement in student success metrics year-over-year.
  • Established early intervention programs with community organizations, increasing student retention by 16% in underperforming cohorts.
  • Presented expansion proposal to stakeholders, resulting in funding approval for program worth $2.
  • Liaised with community organizations to expand partnerships, leading to the establishment of 8 new service agreements.
  • Developed and maintained relationships with 10+ external stakeholders, increasing inter-institutional collaborations by 84%.
  • Authored and presented annual program reports that contributed to the receipt of Top Performer for excellence in innovation in 2017.
  • Collaborated with local employers to design internship programs, resulting in 56% of students converting to full-time roles.
  • Led a stakeholder engagement campaign that resulted in 54% more community involvement in educational programming.

Affiliations

  • Project Management Institute
  • Federal Student Aid Administrators Association (FSAAA)
  • Association for the Study of Higher Education (ASHE)
  • Council for Opportunity in Education (COE)
  • Society of Human Resource Management
  • National Career Development Association (NCDA)
  • International Council of Nurses
  • National Association of Student Financial Aid Administrators (NASFAA)
  • Toastmasters
  • Association of Information Technology Professionals

Certifications

  • Certified Higher Education Professional (CHEP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Analytics Professional (CAP)
  • Certified Non-Profit Executive (CNE)
  • Advanced Certificate in Student Retention and Success Practices – metric
  • Cisco Certified Internetwork Expert (CCIE)
  • Program Evaluation & Improvement Certification – process

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