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Skills

  • Cross-functional collaboration
  • Certification Preparation and Mentorship
  • Employee Turnover Reduction through Targeted Training
  • Performance metrics analysis
  • Customer service
  • Operational improvement
  • Vendor management background
  • Budgets
  • Feedback loop creation and improvement
  • Standard equipment

Work Experiences

  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Adjusted training strategies.
  • Achieved 4% more successful project handovers.
  • Contributed to a standard-based increase in productivity.
  • Conducted evaluations for continuous refinement.
  • Coordinated multi-location training sessions, effectively scaling outreach to 13 employees per quarter across Chicago.
  • Conducted product training in line with rollout schedules.
  • Achieved Outstanding Service Award for Most Improved Team.
  • Aligned training with evolving needs.
  • Achieved this over a three years period.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved a 31% increase in data accuracy.
  • By redesigning leadership development programs, I increased promotion rates by 75% in 2015. As a Development Trainer, I specialize in programs that build internal leadership pipelines and encourage professional growth.
  • Achieved a 37% improvement in skill mastery.
  • Within Miscellaneous, senior Development Trainer and outstanding performer in team leadership and client relations.
  • Achieved a 33% reduction in employee onboarding time.
  • An outgoing personality with a hands-on, creative approach.
  • Clear understanding of workflow optimization and process improvement as well as quality assurance training.
  • Achieved a 34% improvement in training effectiveness.
  • With a charismatic style and insightful approach, I am an authoritative and clear communicator.

Accomplishments

  • Developed and executed a curriculum designed to address knowledge gaps in cross-functional collaboration, boosting proficiency levels by 45% within six months.
  • Developed and standardized training materials, ensuring 50% compliance with local, state, and federal regulations.
  • Resolved product issue through consumer testing.
  • Developed and integrated competency-based training assessments that increased staff efficiency in executing workflow optimization by 17% compared to the previous year.
  • Directed a team of 12 trainers to deliver leadership development training across Columbus, contributing to a 50% increase in leadership pipeline readiness.
  • Documented and resolved framework which led to method.
  • Championed the use of blended learning methods in development sessions, leading to a 48% improvement in course satisfaction scores.
  • Successfully improved D&I awareness through the rollout of unconscious bias training program, increasing inclusivity scores by 58% in 2023.
  • Presented training effectiveness reports to executive leadership, showcasing improvements in knowledge transfer and a 65% reduction in employee skill gaps.
  • Implemented a performance-driven continual learning framework, which led to a recognition of Top Performer for innovation in 2021.

Affiliations

  • Association of Information Technology Professionals
  • Toastmasters
  • International Coaching Federation (ICF)
  • Association for Talent Development (ATD)
  • International Association of Administrative Professionals
  • Rotary International
  • Change Management Institute (CMI)
  • National Society for Leadership and Success
  • International Society for Performance Improvement (ISPI)
  • American Society of Safety Professionals

Certifications

  • Certifications of Leadership Excellence (CLE) from Northwind
  • Certified Instructional Systems Designer (CISD)
  • LinkedIn Learning Instructional Design Certification
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Certified Agile Leadership (CAL) from Scrum Alliance
  • Certified Professional in Training Management (CPTM)
  • Dale Carnegie Certified Trainer
  • CPR and First Aid Instructor Certification
  • Certified Business Analysis Professional (CBAP)

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