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Skills

  • Collaboration with environmental agencies
  • Profit and loss accountability
  • Goal setting
  • Communications
  • Performance improvements
  • Operational improvement
  • Cost-saving initiatives in energy consumption
  • Inventory management
  • Relationship development
  • Capital improvement budget allocation

Work Experiences

  • Developed effective 8 month business plans to help strategic decision-makers focus on achieving long-term goals.
  • Created, implemented, and updated policies to keep the company flexible and responsive to changing market conditions.
  • Kept track of inventory levels on a 18 months basis and placed new merchandise orders to keep supplies stocked.
  • Created reports that included project information and forecasts.
  • Kept track of progress by making plans, budgeting, and calculating results.
  • Took part in organizational transformation and implementation activities and successfully managed 16 corporate restructurings.
  • Evaluated each employee's individual strengths and provided mentoring to help them improve their weak skills.
  • Attended networking events to build community ties, business relationships, and industry connections.
  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.
  • Worked with employees to improve customer satisfaction, streamline procedures, and increase bottom-line profits.

Summaries

  • Department of Public Works with extensive experience in project management and budget management.
  • Process, initiative, and method are all available.
  • Multilingual and fluent in Japanese and Spanish, with a strong grasp of cultural differences.
  • Salesforce and ServiceNow experts with exceptional interpersonal skills.
  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • Expert planner and problem-solver with a track record of business leadership.
  • Department of Public Works is a determined Department of Public Works with excellent customer service skills.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Department of Public Works.
  • Communicative and team-oriented, with Tableau expertise.
  • Strategic thinker with expertise in workflow optimization.

Accomplishments

  • Led framework across Raleigh, delivering 3 miles of road repairs 19% under budget with a heightened public satisfaction rate.
  • Reduced the occurrence of fleet breakdowns by 58% through preventive maintenance protocols and advanced diagnostics.
  • Monitored and improved the operational efficiency of a water treatment plant, achieving 21% reduction in water waste within 2017 of implementation.
  • Coordinated with utility providers to ensure minimal disruption to public services during large-scale infrastructure improvements.
  • Created a tracking system that allowed real-time updates for government officials on the progress of key infrastructure projects.
  • Successfully managed multimillion-dollar budgets for public works, consistently closing out projects 80% under initial estimates.
  • Negotiated with contractors and vendors, achieving 53% saving in material costs for a standard project.
  • Assisted in energy audits of public facilities that uncovered potential savings of 8 per year through improved efficiency.
  • Optimized work order prioritization resulting in a 74% improvement in the response time for critical infrastructure repairs.
  • Reduced fleet fuel consumption by 13 annually through optimized routing and preventive vehicle maintenance programs.

Affiliations

  • Member of the American Society of Civil Engineers (ASCE) Government Relations program since 2021
  • Named as a Leadership Fellow by the Society of Municipal Arborists for public park revitalization initiatives in Denver
  • Member, American Public Works Association (APWA) since 2016
  • Recipient of APWA Accreditation for Public Fleet Management Best Practices, obtained in 2021
  • Planner and session facilitator for the Annual Conference of Regional Public Works Engineers from 2023
  • Engaged in FEMA’s Certified Floodplain Managers Program (CFM) from 2022 to ensure flood mitigation compliance in project planning
  • Charitable contributor to the Public Works Historical Society since 2024, aiding the preservation of historical records related to public infrastructure
  • Associate Member, Institute of Transportation Engineers (ITE), collaborating on traffic management solutions since 2015
  • Completed certification in Leadership in Energy and Environmental Design (LEED) for sustainable public buildings in 2023
  • Member of the Association of Public-Safety Communications Officials (APCO International), collaborating on emergency planning since 2023

Certifications

  • CompTIA Network+
  • Road Scholar Completion Certificate
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Municipal Engineer (CME)
  • Cross Connection Control Specialist (CCCS)
  • Public Infrastructure Director Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Solid Waste Association of North America (SWANA) Certification in Collection Systems
  • Traffic Control Technician Certification

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