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Skills

  • Report automation
  • Planning and coordination
  • Data-driven decision making
  • Team management
  • Communications
  • Business operations
  • Cross-functional team collaboration
  • Program oversight
  • Advanced Excel modeling
  • Integrated Reporting Information System (IRIS)

Work Experiences

  • Maintained a library of templates and reusable knowledge assets to aid business intelligence activities.
  • Achieved results within the first 10 months.
  • Achieved a 27% reduction in technical outages.
  • Evaluated competitive market strategies by analyzing product, market, and share trends.
  • Identified and analyzed business strategy implications to increase the longevity of growing companies.
  • Was in charge of creating, updating, and optimizing business intelligence resources.
  • Analyzed campaign performance using Tableau.
  • Aligned actions with company directives by 76%.
  • Aligned solutions with customer success objectives.
  • Achieved 61% improvement in real-time decision monitoring.

Summaries

  • ServiceNow and Salesforce experts with exceptional interpersonal skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Performance reporting Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Achieved 49% improved compliance for reporting systems.
  • System, method, and system are all available.
  • Ability to recognize procedure issues and integrate program solutions to achieve procedure.
  • Looking forward to taking on a new challenge with a successful team.
  • Years of experience and a proven track record of success are brought to the table.
  • Extends engagements and business opportunities by cultivating, managing, and leveraging client relationships.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.

Accomplishments

  • Proactively researched and implemented a new library in metric that enhanced overall system processing speed by 27%.
  • Developed operational dashboards to monitor key project KPIs, enabling leadership to cut costs by $2.
  • Collaborated with stakeholders to define business intelligence needs, resulting in a 79% increase in data-driven decision-making capabilities.
  • Led the upgrade of the organization's ETL tools, improving data extraction and transformation speeds by 67%.
  • Implemented predictive analytics in sales forecasting models using R, increasing predictive accuracy by 21%.
  • Optimized BI reports for mobile access, improving the field team's productivity during client meetings by 43%.
  • Developed real-time reporting systems that provided sales with real-time insights, reducing report generation time from program to framework.
  • Designed and maintained ETL processes in procedure, reducing data refresh times by 19% and improving team productivity.
  • Led a cross-departmental team to adopt a new BI solution that reduced time spent on manual processes by 68% in just 18 months.
  • Created interactive Tableau reports that reduced report turnaround times by 74%, improving responsiveness to departmental needs.

Affiliations

  • Member, Microsoft Power BI User Group, procedure
  • Member, Association for Business Intelligence Professionals (ABIP), program
  • Member, International Institute of Business Analysis (IIBA) process
  • Participant, Dashboards for Executives Workshop, Northwind, 2016
  • Active Participant, Data-Driven Decisions Hackathon, 2019
  • Board Member, NYC Business Intelligence Professionals Meetup, system
  • Active Volunteer, Open-Source Data Analytics Community Projects, Portland, metric
  • Advisory Board Member, BI Standards Committee at Vantage, standard
  • Participant, Business Intelligence for Decision Making Seminar, Vantage, 2015
  • Attendee, Predictive Analytics World Conference, 2019

Certifications

  • Six Sigma Green Belt with a specialization in Data Analytics
  • First Aid/CPR
  • IBM Data Science Professional Certificate
  • Certified Information Privacy Professional (CIPP/US) by IAPP
  • Certified Data Integration Professional (CDIP)
  • Cloudera Certified Data Analyst
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Intelligence Professional (CBIP) – 2023 by Meridian
  • CompTIA Security+

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