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Skills

  • Compliance and audit execution
  • Operational improvement
  • Cloud migration planning and execution
  • Application deployment and management
  • Identity and access management (IAM)
  • Application patch management
  • Disaster recovery and business continuity planning
  • Application performance optimization
  • Automation of routine maintenance tasks
  • Cloud platform administration (procedure)

Work Experiences

  • Achieved 64% reduction in system downtime.
  • Investigate and resolve problems with file collection, validation, processing, and delivery.
  • Collaborated with end-users to collect application feedback, implementing changes that enhanced user satisfaction by 80%.
  • Created industry best practices and standards by standardizing job tasks and training junior team members.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Collaborated with database administrators.
  • I'm in charge of billing MIS reporting.
  • Achieved 57% improvement.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborative team player who bridges gaps between development and operations teams, facilitating smoother application rollouts and patch schedules without disruptions.
  • Committed to 24/7 advanced troubleshooting support.
  • Application Administrator is a multi-talented Application Administrator who is consistently rewarded for planning and operational improvements.
  • Application Administrator with a strong background in middleware technologies, ensuring seamless integration and communication between 17 disparate systems.
  • Application Administrator with a strong background in middleware technologies.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Advanced task automation.
  • Problem-solving and decision-making skills are exceptional.

Accomplishments

  • Successfully migrated over 10 legacy applications to initiative, enhancing scalability and lowering operational costs by $12.
  • Managed lifecycle of enterprise applications, ensuring secure patching and updates for over 3 users.
  • Coordinated with cross-functional teams to implement Workday, improving incident response time by 83%.
  • Documented critical application workflows to improve onboarding and training for new administrators, reducing training time by 5 weeks.
  • Documented and resolved procedure which led to process.
  • Standardized application configurations across 10 environments, improving system consistency and reducing downtime by 75% hours per month.
  • Developed disaster recovery plans for 3 business-critical applications, reducing downtime risk to less than 8 hours during outages.
  • Integrated category to streamline communication between 10 systems, reducing manual data entry errors by 44%.
  • Optimized cloud architecture for hosted applications, reducing latency by 56% and increasing availability.
  • Worked with IT security teams to enhance identity and access management for 11 applications, reducing unauthorized access attempts by 32%.

Affiliations

  • International Council on Systems Engineering (INCOSE)
  • IT Service Management Forum (itSMF)
  • CompTIA AITP (Association of IT Professionals)
  • Information Technology Infrastructure Library (ITIL) Community
  • VMware User Group (VMUG)
  • Rotary International
  • Lean IT Association
  • Gartner Research Circle
  • SysAdmin, Audit, Network, Security Institute (SANS)
  • HDI (Help Desk Institute)

Certifications

  • Microsoft Certified: Identity and Access Administrator Associate
  • Project Management Professional (PMP)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Cisco Certified Network Associate (CCNA)
  • Google Cloud Certified - Associate Cloud Engineer
  • Certified DevOps Professional by Northwind
  • Certified OpenShift Administrator by Red Hat
  • Oracle Certified Professional (OCP) for Application Administrators
  • Certified AWS Advanced Networking – Specialty
  • Google Cloud Certified - Professional Cloud Architect

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