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Skills

  • Sports knowledge
  • Staff direction and support
  • Technical support expertise
  • Disability support
  • Placement recommendation reports
  • Sports expertise
  • Youth sports coach
  • Transaction reporting
  • Student support
  • Nursing staff support

Work Experiences

  • Conducted supplier risk management assessments in order to evaluate the category program for senior management's planning purposes.
  • Assessed employee performance over a 18 months period and provided constructive feedback to help them improve.
  • Achieved a 25% improvement in processing efficiency at Boston port.
  • Created framework and metric reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across program calendars and programs.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Authored a comprehensive port sustainability plan.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.

Summaries

  • Clear understanding of data analysis and workflow optimization as well as vendor management training.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Costs were consistently reduced while profits were increased.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Dedicated to providing high-quality services and products.
  • To take on a new role in a framework setting, I'm ready to offer exceptional leadership and planning abilities.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.

Accomplishments

  • Established a new stakeholder engagement process that improved vendor and partner relationships, leading to a 38% increase in collaborative investments.
  • Partnered with metric to launch a public awareness campaign on environmental protection, resulting in a 26% participation increase in green initiatives.
  • Strategized with senior leadership to mitigate disruptions from global shipping trends, maintaining 67% service level during a major economic downturn.
  • Re-engineered port scheduling system to eliminate bottlenecks, resulting in a 31% reduction in container dwelling time on premises.
  • Optimized berth allocation processes using advanced simulation models, leading to 82% improvement in vessel service delivery speeds.
  • Collaborated with team of 5 in the development of method.
  • Instituted a performance incentive program for cargo handlers, improving overall team efficiency by 51% and lowering employee turnover.
  • Designed, deployed, and maintained a Salesforce-based logistics tracking system that optimized resource allocation and reduced costs by 20% per year.
  • Reduced cargo processing errors by 31% after implementing a team-wide certification program in customs compliance and inspection policies.
  • Led crisis management team during a standard, ensuring business continuity and minimizing losses by 50%.

Affiliations

  • U.S. Coast Guard Port Security Coalition Partner
  • Local Chamber of Commerce Transportation Policy Advocate
  • Institute of International Container Lessors
  • Jaycees
  • Intermodal Association of North America (IANA)
  • Toastmasters
  • International Association of Administrative Professionals
  • International Port Community Systems Association (IPCSA)
  • American Society for Industrial Security (ASIS)
  • National Association of Social Workers

Certifications

  • CompTIA Network+
  • Accredited Marine Surveyor (AMS)
  • Apple Certified Associate (ACA)
  • Advanced Diploma in Supply Chain Management from method
  • ISO 9001:2015 Lead Auditor – Beacon Labs
  • Diploma in Maritime Law from Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Crisis Manager (CCM) from Beacon Labs
  • Six Sigma Black Belt - Vantage

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