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Skills

GAMP systems expert
Contract Manufacturing Quality Oversight
Project organization
Automated Testing Implementation
Communications
Knowledge of auditing systems
Organization
Continuous improvement methodologies
Root cause analysis
Lean manufacturing principles

Work Experiences

Championed the introduction of automated quality testing.
Achieved $8 in savings over three years.
Achieved a 67% improvement in productivity.
Achieved a 37% reduction in audit findings.
Various financial and quality audits for various departments were completed by me.
Learned team leadership and vendor management to help with office needs.
Achieved $12 cost savings annually.
Working with team members and customers to find workable solutions improved operations.
Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
Used ServiceNow to compile data gathered from various sources.

Summaries

Active leader with excellent communication and collaboration skills.
Detail-oriented production inspections and collaboration with various departments are priorities.
Expert at collaborating with customers and clients to provide excellent service.
Individual who is enthusiastic and capable of working in both a team and independently.
Looking forward to taking on a new challenge with a successful team.
Achieved 65% reduction in testing times.
Multilingual and fluent in French and German, with a strong grasp of cultural differences.
With hands-on experience, eager to learn new skills and advance knowledge.
Standard, procedure, and metric are all available.
Knowledge of SAP in depth, as well as quality assurance and data analysis abilities.

Accomplishments

Led global quality standardization efforts, streamlining procedures across 6 manufacturing sites, resulting in $15 yearly cost savings.
Enhanced supplier quality audit processes, increasing the on-time delivery score to 76% and reducing quality-related issues by 56% over 6 months.
Improved customer satisfaction by implementing corrective action measures that brought customer defect rates down by 37% within one year.
Worked jointly with R&D to align quality goals during new product development phases, which decreased overall defect rates by 83%.
Championed RCCA implementation that resolved 17 long-standing quality concerns and reduced warranty claims by $6 within 6 months.
Developed and introduced CAPA protocols which reduced repeat incidents by 76% and improved product quality ratings.
Delivered significant operational cost savings by launching a supplier quality risk identification program, prioritizing high-risk suppliers based on historical defect data.
Initiated a supplier quality improvement program that fostered stronger collaborations and decreased defective part deliveries by 26% over 6 months.
Oversaw quality audits and corrective actions for contract manufacturers, improving supplier performance by 57% over one year.
Realigned global quality management strategy, integrating continuous improvement frameworks and reducing product recalls by 82%.

Affiliations

Certified Quality Auditor (CQA) with the Institute of Internal Auditors (IIA), focusing on multi-national quality assurance audits.
Affiliate Certified in Quality Management and Auditing through the Harvard Business School's Executive Education Program, completed in 2019.
Certified Supplier Quality Professional (CSQP) with ASQ, focusing on contract manufacturing quality oversight and supplier performance.
Active member, European Organization for Quality (EOQ), contributing to member forums on quality testing automation technologies.
Senior Technical Committee Member, The International Society of Automation (ISA), contributing to research on automated quality testing tools.
Affiliated with International Standards Organization (ISO) Technical Committee, specializing in quality management systems for global operations.
Affiliated with the International Federation of Inspection Agencies (IFIA), engaged in global cross-site audit standards and practices.
Lead Mentor in the Quality Leadership Development Program (QLDP), fostering skills in multi-national collaboration and cross-functional team management.
Lead Organizer, Annual Global Quality Assurance Summit Columbus, facilitating discussions on cross-country quality audits and non-conformance reduction.
Certified Reliability Engineer (CRE) with American Society for Quality (ASQ), offering guidance on proactive reliability and failure prediction methods.

Certifications

Apple Certified Associate (ACA)
Certified Business Analysis Professional (CBAP)
Root Cause Analysis and Corrective Action (RCA) Certification
Certified International Supply Chain Professional (CISCP)
Certified Quality Improvement Associate (CQIA) - ASQ
Certified Supply Chain Professional (CSCP) – APICS
Certified Supplier Quality Professional (CSQP) - ASQ
Cisco Certified Network Associate (CCNA)
Google Certified Professional Cloud Architect
Project Management Professional (PMP)

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