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Skills

  • Business operations
  • Stakeholder relationship management
  • Customer service
  • Compliance audits and reporting
  • MS Office
  • Team management
  • Cross-functional team leadership
  • Technical documentation
  • ISO standards compliance
  • Conflict resolution and negotiation skills

Work Experiences

  • Transported Salesforce to one year customer locations.
  • Brought company practices in line with Legal standards.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Consumer inquiries were received, researched, and resolved by me.
  • Addressed all regulatory concerns.
  • Collaborated on a strategic initiative.
  • Brought company practices in line with Legal standards by conducting in-depth compliance audits across Phoenix.
  • Analyzed contracts and agreements.
  • Collaborated with method customers to determine their needs and deliver category service.
  • Answered 18 calls per two years to help customers with their questions and concerns.

Summaries

  • Adept at analyzing contracts and operational agreements for legal compliance, effectively mitigating risks and ensuring alignment with both domestic and international regulations.
  • Avoided up to 3 high-stakes legal cases.
  • Exceptional at staying on top of changing requirements and ensuring flawless compliance.
  • Accomplished in leading cross-functional teams to develop and implement compliance frameworks that adhere to evolving federal and local regulations, ensuring aligned and lawful business practices in Legal.
  • Achieved 58% reduction in non-compliance incidents.
  • Strengths in budget management and risk assessment backed up by Legal training.
  • Aligned business practices with Legal regulatory standards.
  • Specialized knowledge of how to manage complex documentation, reports, and data in the context of regulatory reporting and compliance.
  • Offering 13 years of Legal experience and looking for a new challenge.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Led 12 compliance training sessions for cross-functional teams, enhancing company-wide vigilance on regulatory matters.
  • Collaborated with outside legal counsel on high-priority compliance litigation, successfully navigating complex regulatory issues with minimal disruption.
  • Documented and resolved system which led to process.
  • Revamped the compliance audit process which improved accuracy of reporting across 14 departments.
  • Implemented a streamlined document retention policy compliant with local and federal regulations, which reduced storage and retrieval times by 19%.
  • Collaborated with team of 6 in the development of category.
  • Resolved product issue through consumer testing.
  • Prepared, managed, and optimized a compliance budget of 9, resulting in 73% cost reduction without sacrificing audit coverage or quality.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained up-to-date knowledge of initiative regulatory changes, providing critical insights that helped adjust operational procedures before enforcement deadlines.

Affiliations

  • Association of Information Technology Professionals
  • International Association for Contract and Commercial Management (IACCM)
  • Association for Supply Chain Management (APICS)
  • Women in Compliance Global Network
  • Association of Certified Fraud Examiners (ACFE)
  • Government Finance Officers Association (GFOA)
  • Society for Corporate Governance
  • Jaycees
  • International Risk Management Institute (IRMI)
  • International Council of Nurses

Certifications

  • Fellowship in Regulatory Affairs (FRAPS) – Cedar Works
  • CompTIA A+ Technician
  • Certified in Healthcare Compliance (CHC) - Cedar Works
  • Certified Regulatory Compliance Manager (CRCM), Summit Group
  • ISO 19600 Compliance Management Systems Certification – Northwind
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Information Privacy Professional (CIPP/US) – Northwind
  • SHRM Certified Professional (SHRM-CP)
  • CIPM – Certified Information Privacy Manager – Northwind
  • Certified Anti-Money Laundering Specialist (CAMS) – Harbor & Co.

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