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Skills

  • Team management
  • Customer service
  • Team building
  • MS Office
  • Cycle Counting Procedures
  • Cross-functional team collaboration
  • Process improvement initiatives
  • Retail materials management
  • Order fulfillment optimization
  • Operational improvement

Work Experiences

  • Avoided any citations.
  • Coordinated with freight carriers to secure competitive rates, saving the company an average of $16 annually in shipping costs.
  • Achieved a 68% improvement in stock accuracy.
  • Achieved zero delays with customs.
  • Decreased order fulfillment times by 56%.
  • Adhered to OSHA guidelines.
  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Coordinated with freight carriers.
  • Achieved a 48% reduction in workplace accidents.
  • Cross-trained on various roles.

Summaries

  • Data analysis expert with Salesforce and HubSpot maintenance training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Individual who is able to work hard in a fast-paced, ever-changing environment.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Warehouse professional with a track record of streamlining shipping and receiving processes to boost overall efficiency.
  • Clear understanding of performance reporting and project management as well as process improvement training.
  • Accomplished Warehouse Representative.
  • Achieved 8 accident-free months.
  • Achieved measurable warehousing improvements.
  • Experienced with RFID technology and forklifts.

Accomplishments

  • Developed training materials and safety protocols, helping onboard 5 new associates quickly and effectively.
  • Worked closely with suppliers and vendors to ensure 100% on-time delivery during high-demand periods.
  • Reduced damaged goods by 43% by updating loading and unloading processes and enhancing employee training.
  • Optimized warehouse layout, reducing travel time between aisles and improving order picking speed by 80%.
  • Facilitated cross-departmental coordination, reducing transit time between inventory and production by 30%.
  • Prepared reports and analyzed shipment data, leading to a 83% increase in overall efficiency for 2022.
  • Reduced picking and packing errors by 57% by introducing barcode scanning technology in warehouse operations.
  • Maintained accurate inventory levels through real-time tracking, reducing stock discrepancies by 60%.
  • Increased load consolidation efficiency by 31%, resulting in fewer trips and reduced transportation costs.
  • Led a process improvement initiative that decreased freight damage costs by 47% across 12 shipping lanes.

Affiliations

  • American Society for Quality (ASQ) Member, Lean Enterprise Division
  • International Council of Nurses
  • Freemason
  • Association for Supply Chain Management (ASCM)
  • Institute for Supply Management (ISM)
  • International Association of Administrative Professionals
  • Material Handling Industry (MHI)
  • American Marketing Association
  • Certified Logistics Technician (CLT)
  • International Warehouse Logistics Association (IWLA)

Certifications

  • Apple Certified Associate (ACA)
  • Food Safety Certificate for Warehouses - HACCP or GMP Compliance
  • Certified Material Handling & Forklift Safety Trainer 2021
  • First Aid/CPR Certified
  • Certified in Logistics, Transportation, and Distribution (CLTD) – APICS
  • CompTIA A+ Technician
  • CompTIA Network+
  • Cargo Handling Safety Certification Seattle
  • IATA Certified Cargo Agent 2015 - Cedar Works
  • Salesforce

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