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Skills

  • Merchandise recovery operations
  • Security measures
  • Law enforcement collaboration on theft cases
  • Project organization
  • Business operations
  • Digital evidence management
  • Emergency response planning
  • Associate awareness program creation
  • Supervision
  • High-risk store identification and mitigation

Work Experiences

  • Oversaw the delivery of system project by metric team, which resulted in initiative.
  • Achieved 44% reduction in external theft.
  • Built strong relationships with 5 cross-functional teams.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Achieved 2 consecutive months without a workplace accident.
  • Adjusted response protocols.
  • Achieved 59% improvement through targeted training.
  • Championed a new camera monitoring system, successfully reducing inventory discrepancies by 73% over several months.
  • Collaborated with district leadership.
  • Achieved savings over several months.

Summaries

  • Achieved 63% theft reduction in pilot stores.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 41% improvement in compliance.
  • Achieved continual shrink mitigation improvements year over year.
  • Successfully plan and execute daily agendas, as well as analyze data for fraudulent activities.
  • Dedicated to learning, growing, and succeeding in Law Enforcement and Security.
  • Adept at training retail personnel on loss prevention practices.
  • Within Law Enforcement and Security, senior Area Loss Prevention Manager and outstanding performer in risk assessment and budget management.
  • Developed key strategic alliances to help the company achieve its goals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Resolved product issue through consumer testing.
  • Reduced shrink by 57% across 8 locations through enhanced loss prevention measures focused on high-risk departments.
  • Implemented advanced surveillance systems that enhanced real-time monitoring and reduced theft incidents by 67%.
  • Partnered with district managers to streamline loss reporting and analysis, reducing incidents of shrink by 67% through data-driven decision-making.
  • Executed organized retail crime prevention strategies in collaboration with local authorities, achieving a 74% reduction in theft rates.
  • Presented detailed loss prevention training to senior management and other stakeholders, resulting in store policy adjustments that decreased shrink by 23%.
  • Managed and optimized an inventory control process, reducing inventory discrepancies by 81% and improving reporting accuracy.
  • Monitored real-time loss trends and adjusted operational protocols to achieve a 41% reduction in shoplifting incidents.
  • Collaborated with HR to investigate and terminate employees involved in integrity violations, ensuring compliance and reducing internal theft by 41%.
  • Audited and reviewed loss prevention policies at 11 locations, resulting in compliance improvements by 15% following recommended adjustments.

Affiliations

  • National Association for Shoplifting Prevention (NASP)
  • Crime Prevention Through Environmental Design (CPTED) – Strategy Development Training
  • Association for Computing Machinery
  • National Association of Social Workers
  • Freemason
  • Toastmasters
  • American Society of Safety Professionals
  • National Association of Security Companies (NASCO)
  • Security Industry Association (SIA) – Loss Prevention Programs
  • Lions Club

Certifications

  • Advanced Crime Prevention Through Environmental Design (CPTED) Certification
  • Certified Forensic Investigator (CFI) by the International Association of Interviewers (IAI)
  • Occupational Safety and Health Administration (OSHA) 30-Hour Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Workplace Violence Prevention Certified by Crisis Prevention Institute
  • Certified Protection Professional (CPP) by ASIS International
  • Microsoft Certified Systems Engineer (MCSE)
  • Retail Asset Protection Certification by NRF Foundation

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