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Skills

  • Benefits training program development
  • Cost control through vendor management
  • Audit of contributions and deductions
  • Business operations
  • Employee satisfaction and engagement improvement
  • Team management
  • Digital self-service platform deployment
  • Customer service
  • Vendor onboarding
  • Employee communication materials creation

Work Experiences

  • Achieved results in 2021.
  • Administered 17-tier employee wellness programs.
  • Achieved a 32% cost reduction in benefits administration.
  • Achieved results within the past year.
  • Analyzed workforce demographics and built targeted benefits programs for diverse employee needs, increasing satisfaction scores by 40%.
  • Advised senior management on current trends in benefits management, leading to the adoption of Adobe Creative Suite benefits.
  • Administered COBRA benefits for 4 terminated workers.
  • Administered disability claims processing.
  • Achieved recovery in 2018.
  • Collaborated with global team leaders to align benefits strategies across 5 countries, ensuring consistent compliance with local regulations.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proficient at onboarding, orienting, and training employees, as well as managing enrollments and resolving issues.
  • Analyzed market trends.
  • Achieved zero service disruptions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Analytical Corporate Benefits Administrator.
  • Adaptable Corporate Benefits Administrator.
  • Award received in 2019.
  • Achieved exceptional employee satisfaction.
  • Lean certified

Accomplishments

  • Documented and resolved process which led to framework.
  • Championed the introduction of a flexible benefit enrollment system, reducing employee onboarding time by 37%.
  • Developed and distributed comprehensive benefit plan communications to employees, improving open enrollment understanding by 42% compared to previous years.
  • Analyzed employee benefit trends and adjusted plan offerings to align with market competitiveness, contributing to an increase in employee retention by 65% in 2023.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked closely with major stakeholders and C-suite executives to align benefits strategies with corporate financial goals, achieving cost-saving targets of $5 per year.
  • Partnered with financial advisors to offer personalized 401(k) consultation sessions, increasing total plan contributions by $11.
  • Developed quarterly benefit utilization reports for senior management, driving key decisions to optimize cost efficiency while maintaining high employee satisfaction.
  • Decreased administrative spend by 56% by streamlining benefit processes across multiple regions, reducing duplication and errors.
  • Introduced an automated benefits auditing process that reduced manual errors by 65%, improving overall accuracy in benefits tracking.

Affiliations

  • Toastmasters
  • American Marketing Association
  • American Society of Pension Professionals & Actuaries (ASPPA)
  • Regular Contributor, BenefitsPro.com or Related Publications
  • Health Action Council (HAC)
  • Certified Compensation Professional (CCP) Certification
  • Project Management Institute
  • HR Certification Institute (HRCI) - PHR/SPHR Designation
  • National Association of Workforce Boards (NAWB)
  • WorldatWork - Total Rewards Association

Certifications

  • Health Care Cost Management Certification (HCCMC)
  • Certified Public Accountant (CPA)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Chartered Professional in Human Resources (CPHR)
  • Cisco Certified Internetwork Expert (CCIE)
  • Total Benefits Designation (TBD)
  • HRCI Global Professional in Human Resources (GPHR)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Benefits Professional (CBP)

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