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Skills

  • Cleanliness
  • Compliance standards
  • Food tray carrying
  • Weights and measures
  • Product stocking
  • Creating and running merchandising programs
  • Liquor and beer knowledge
  • Customer complaint resolution
  • Service industry background
  • Initiative Cuisine knowledge

Work Experiences

  • Recommendation
  • Established
  • Kept up to date on state laws governing alcoholic beverage services and ensured 16% inspection compliance.
  • Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed.
  • Poured and prepared mixed drinks for over 7 customers, as well as creating new libations to attract new customers every day.
  • Was in charge of event planning for larger parties and gatherings.
  • Was in charge of general cashiering duties like authorizing payments and collecting tabs.
  • Solved
  • Kept the bar spotless, well-stocked, and organized so that it could meet any customer demand.
  • Inventoried glass and stemware and used effective inventory management to reduce costs by 16%.

Summaries

  • Head Bartender is capable of efficiently and accurately processing customer transactions and bag items.
  • Support and motivate bartenders in a smooth and efficient manner to improve team performance and efficiency.
  • Experience from method roles and PMP certification courses that is comparable.
  • Mixologist with a broad understanding of all types and brands of liquor and beer.
  • Creative, knowledgeable, and committed to ensuring that bar patrons have a great time.
  • Customer-focused foodservice professional with vendor management and strategic planning catering experience.
  • Expert salesperson and team leader with strong inventory management skills and a background in safe customer service.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Offering superior stakeholder engagement and team leadership abilities as well as 17 years of experience.
  • Computer savvy, a positive attitude, and excellent communication skills are all required.

Accomplishments

  • Achieved recognition as employee of the month in 2024 for consistently exceeding sales targets and delivering superior customer service.
  • Recognized for outstanding customer service.
  • Mentored and provided on-job training programs for junior bartenders, improving employee retention by 71% over 11 months.
  • Created a unique selling strategy with upsell techniques that drove a 75% increase in premium liquor sales within 2 months.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in system.
  • Collaborated with team of 6 in the development of category.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Sustained a high performing team and minimized employee turnover.
  • Coordinated with marketing teams to promote new menu launches on social media, earning 13 engagements and increasing walk-ins by 18%.
  • Collaborated with senior management to reduce costs on barware purchases, realizing annual savings of $16 by negotiating bulk purchase agreements.

Affiliations

  • National Association of Social Workers
  • National Federation of Licensed Victuallers (NFLV)
  • Society for Hospitality and Food Service Management (SHFM)
  • European Bartender School (EBS)
  • American Society of Safety Professionals
  • International Events Association (IEA)
  • Association for Computing Machinery
  • Hospitality Professionals Association (HOSPA)
  • Jaycees
  • BarSmarts Advanced Certification

Certifications

  • Project Management Professional (PMP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Personal License Holder (PLH) Certificate (UK Liquor Law Equivalent)
  • OSHA: HACCP
  • OSHA: Food Handling
  • Apple Certified Associate (ACA)
  • SafeServ Certified: Scrum Master
  • Certified Cicerone (Advanced Beer Server Certification)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)

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